ludhsruiz/homework-2

CRM -A WEEK 2 HOMEWORK -by DEBUGGIRLS

DEBUGGIRLS CRM

Welcome to the CRM , the best tool to track current and potential customers in your sales processes !

This CRM will help you:

· Bring together important information about potential new customers.

· Convert leads into sales opportunities once they show interest in purchasing your product.

· Store all your contacts information.

· Associate contacts with an opportunity.

· Associate an opportunity with an account.

· Save all your information in a secure CSV file to be able to reuse it later.

· Getting started

1. Clone

2.Run the Homework3Application.java file

3. Enjoy

· How the CRM works

Our lovely CRM is a very intuitive application, however, if you are using it for the first time, you might face doubts about what the commands are. If so, please type "HELP" for further information.

Just like the beatles "Help! I need somebody! Help!"

Commands available :

• NEW < Object type > . . . . . . . . . . . . . . . . . . . . . creates a new Object
• SHOW < Object type > . . . . . . . . . . . . . . . . . . . .lists all Objects of the selected type
• LOOKUP < Object type > < Id number > . . . . display the selected Object type related to the Id number
• CONVERT < Lead Id > . . . . . . . . . . . . . . . . . . . . .converts the selected LEAD in CONTACT, OPPORTUNITY and ACCOUNT
• CLOSE-WON < Account Id > . . . . . . . . . . . . . . .changes the selected ACCOUNT status to WON
• CLOSE-LOST < Account Id > . . . . . . . . . . . . . . .changes the selected ACCOUNT status to LOST
• OPEN < Account Id > . . . . . . . . . . . . . . . . . . . . .changes the selected ACCOUNT status to OPEN
• SAVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .save data to external csv files
• HELP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .displays the help info
• EXIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . terminate the cleanCRM program

Class Diagram


Use Case Diagram


TEAM-GALS

Anastasia Prischep Chulannikova Gabriela Benalcazar Lucia de Haro Patricia Abadia Sarah Fossi Dessez