matomo-org/plugin-customalerts

Alerts are a great way to get notified of changes on your website in Matomo.

plugin-customalerts's Issues

Received emails about the same alerts multiple times within 15 minutes

I have 5 alerts configured.

The system sent me 8 same/similar emails when 1 email would have been expected.

This isn't the first time but had this issue before.

Matomo should check if the alert has been processed recently and if so, don't process it again.

I'll post more details internally.

Alert conditions for Events are misleading

Conditions for events give the possibility to compare with event category, action and name.
Contrary to this clear labeling and expectation, however, the comparison takes place with either "Category - Action", "Action-Name" or "Name-Action".
If I don't know that as a user, then I do an "is comparison" e.g. with the action, which will never apply. See screenshot please

It would be better if either the labels are changed (f.e. category - action) or the comparison works as expected from the labels.

Example:
This will never apply:

Because of the comparison will only happen to "action - name":

Too many reports shown in dropdown when creating a custom alert

When you select the dropdown "This apples to..." then you might see hundreds of reports in a long list depending on whether you use premium feature, have many goals, forms, etc.

It would be better to instead use the expandable select. This UI control allows you to search and use collapsible groups. Below code should allow you to do this. However, I'm assuming that UI tests will need to be adjusted to make this work.

It would look like this:

We're using this UI control in custom reports. So the tests could be adjusted similar to plugins/CustomReports/tests/UI/Edit_spec.js eg the changeDimension method

diff --git a/angularjs/managecustomalerts/managecustomalerts.controller.js b/angularjs/managecustomalerts/managecustomalerts.controller.js
index aef933e..7ad2012 100644
--- a/angularjs/managecustomalerts/managecustomalerts.controller.js
+++ b/angularjs/managecustomalerts/managecustomalerts.controller.js
@@ -81,7 +81,7 @@
                     self.alert.report = reportApiMethod;
                 }
 
-                options.push({key: reportApiMethod, value: reportMetadata.name});
+                options.push({key: reportApiMethod, value: reportMetadata.name, group: reportMetadata.category});
 
                 if (reportApiMethod == self.alert.report) {
                     updateMetrics(reportMetadata.metrics);
@@ -272,4 +272,4 @@
             });
         }, 1000);
     }
-})();
\ No newline at end of file
+})();
diff --git a/templates/form.twig b/templates/form.twig
index 66665d8..b5c0092 100755
--- a/templates/form.twig
+++ b/templates/form.twig
@@ -70,10 +70,10 @@
             </div>
         {% endif %}
 
-        <div piwik-field uicontrol="select" name="report"
+        <div piwik-field uicontrol="expandable-select"  name="report"
              ng-model="manageAlerts.alert.report"
              ng-change="manageAlerts.changeReport()"
-             title="{{ 'CustomAlerts_ThisAppliesTo'|translate|e('html_attr') }}"
+             title="{{ 'CustomAlerts_ThisAppliesTo'|translate|e('html_attr') }}: {{ '{{ manageAlerts.actualReportMetadata.name }}' }}"
              introduction="{{ 'CustomAlerts_AlertCondition'|translate|e('html_attr') }}"
              options="manageAlerts.reportOptions"
              {% if reportMetadata and alert %}value="{{ alert.report|e('html_attr') }}"{% endif %}>
@@ -162,4 +162,4 @@
         </div>
     </div>
 
-</div>
\ No newline at end of file
+</div>

Custom variable value not supported

Hi,
It is currently not possible to set an alert based on the value of a custom variable, only by name, as a result, this is not really helpful.

Add "hits" to Actions - Main metrics

Custom alerts does not seem to have a hits metric. This is important metric for the cloud as it would help to keep track of hits quotas without having to login.

Base table or view not found

Hi,
We are on Piwik 2.2.2 and CustomAlerts 0.1.15. On clicking the "Alerts" link on the top, we get error message: "SQLSTATE[42S02]: Base table or view not found: 1146 Table 'piwik.piwik_alert' doesn't exist".
How do we get around this issue? Is it possible to add alert tables manually?

Cannot create custom alert

Hi,

I have installed & activated the Custom Alert plugin. But when I try to test it. It does not show me any action/button to continue. Am I doing something wrong?

False date of triggered alert?

I created an alert when visits is created then "800", on 20.01. the visits overview show 888 visits. the alert was triggered today (22.01.) and the history of alerts show also the 22.01.

Normal behavior?

is Plugin broken in Matomo 3.5.1?

Hi,

I just installed the plugin in my matomo instance, and when I open "Alerts" at "Personal" Section in Administration. The form is empty except the alert name input field. But there should be much more input fields (I guess 😄).

System check is green

Wrong cursor on delete icon

When hovering the delete button, then no pointer cursor appears but it does for the edit icon. Thus it's not fully clear it's clickable.

Can't create new alert

When I click the ‘Create New Alert’ I get the following form displayed, that can't be sent.
https://forum.matomo.org/uploads/db1181/original/2X/5/59b07bd09f067aa98ca7e2a4bb3eb5ea32cd0f61.png

Show more units and hints as help to know what to input

A point a first time user (like me) would have helped a lot to set up the very first custom alert:
show more unitsand hints for format and type of input needed on all places where to input anything

• number: 3,000.5? 3000.5? 3000,5? 3000,500?
• duration: seconds? minutes? hours?
• time: hh:mm? hh:mm:ss?
• date: dd.mm.yyyy? dd.mm.yy? mm.dd.yyyy?

simple example for type problem:

It's alreay done ok for input of %

maybe also in text

Table 'matomo.matomo_alert' doesn't exist

Hi,

After the installation of this plugin we recieve the follow error:

SQLSTATE[42S02]: Base table or view not found: 1146 Table 'matomo.matomo_alert' doesn't exist.

We are using a cluster matomo setup with 2 nodes and install the plugins using a python script so the nodes don't get confused.
For some reason the needed table is not created, i would like to add the table myself but i don't know the data needed to create this table.

Please advice.

Not working with Piwik 2.1.1-b1

When changing an alert on latest beta with plugin version 0.1.12, the following error occurs: Variable "sites" does not exist in "@CoreHome/_siteSelect.twig" at line 27

So it's not working with latest site selector / angularjs changes.

show first search suggest directly on click

A point a first time user (like me) would have helped a lot to set up the very first custom alert:
display search-suggest result not only after input of a matching letter or number, but directly on click in search-box (one does not necessarily know what to search for)

Autocomplete proposes localized values (e.g. Country), that don't work to trigger alerts

When setting up an alert for e.g. Visits "applies to report: Country" that "is not" - autocomplete proposes the localized country name, e.g. "Deutschland". But this doesn't work, since the alert does not convert the localized country name back to how it is stored, when searching for alert conditions ("Germany" works).

No option to alert on avg generation time [Support processed metrics]

Options do not seem to have a way to set a custom alert on generation time over/below a value. I believe this an option that I should be expecting?

Add autocompletion to the value field

Hi team,

Currently there isn't an auto completion field for the custom alert plugin.
So to say, if you select a report, let's say continent, it does not show you the list of possible values (so as it would be for segments).

--> Would it be possible to make this feature available?

Thank you

Unsubscribe from custom alerts

It is currently possible to unsubscribe from email reports but not from custom alerts.
Would it be possible to implement such enhancement?

Add inline help about custom alerts periods

To make it more clear when alerts will be sent, be great to add some inline help:

You can choose one of the available periods:

• Day - Sent every day around midnight
• Week - Sent every Monday around midnight
• Month - Sent every 1st of the month around midnight

Custom Alert Eamils are being sent out multiple times for the same alert

we are running matomo on multiple servers.

we have some alerts setup for things like low conversions

that trigger for the following reason for example:

Conversions is 3 which is less than 5

this alert is getting triggered 7 times, which is seting out 7 emails to everyone suscribed.

we have tried deleting the report and recreating with the same result.

any insights as to how the job runs and what procesees we shoudl look into would be greatly appreciated.

Schedule a retry for any alerts that fail

matomo-org/matomo#18335 provides the core scheduler with the ability to retry any scheduled tasks that fail if the task throws a Scheduler\RetryableException.

It would be good to implement this in custom alerts so that any alerts that fail to send can be retried.

Alert based on user ID does not produce an alert.

We have an alert based on the following criteria:

Creating a segment that should include visits that get alerted:

We do get results that should be included:

But no alert has been created at all over a few days:

width of dropdown fields to narrow

width of dropdown fields to narrow

please see attachment

Error with " History of triggered alerts"

Piwik 2.2.0
PHP 5.3.13 under Suse
Custom Alerts 0.1.17
No other plugins enabled that are not part of Core.

While clicking on "History of triggered alerts", I got:

A fatal error occurred
The following error just broke Piwik (v2.2.0):
Class 'Piwik\Period\Factory' not found
in
/stats/piwik/plugins/CustomAlerts/Controller.php line 278

Changing Site IDs should repopulate available Alert Conditions

When creating a new alter, changing the Site ID has no impact on the list of possible alert conditions such as Goals and Custom Reports. The available conditions are set to the site ID in the address bar and are not impacted by the drop down 'Website' menu.

For example, if the site ID in the address bar was set to "1" prior to clicking "Create new alert", only the Goals associated with site ID 1 will be available as alter conditions, regardless of the website selected in the report settings...

Erweiterung bestehender Funktion möglich?

Hey, über Manage Custom Alerts gibt es eine Möglichkeit, diverse Daten per E-Mail zu erhalten, jedoch ist der Zeitraum begrenzt (Tag, Woche, Monat). Wäre super, wenn man dies noch erweitern könnte auf "sofort" oder "1 Stunde". Ebenfalls wäre es super, wenn man Benutzer ID´s auch mit eintragen könnte, sodass wenn ein bestimmter Benutzer die Seite aufruft, auch eine E-Mail sam allen Daten IP, etc. per E-Mail verschickt wird. Ich denke, die Funktion wird jeden interesieren :-))) Vielen Dank..

triggered alert number format can be wrong eg. "Unique visitors increased more than 55.000000rom"

The text is: Unique visitors increased more than 55.000000rom 4787 to 5106 but one expected: Unique visitors increased more than 5%: from 4787 to 5106

When editing a custom alert, the site selector is not set to the alert's configured site

Instead it seems to always use the idSite parameter. Which means if you edit an alert and only change one thing, you might accidentally change the site as well.

some small design problems

some small design problems:

• not enough room within dropdowns (similar to #27 and #22 )
• changing spaces between rows

maybe this should be fixed after looking at #26

please see attachements
all from FF and plugin v0.1.22

Custom Alert email has one empty "Alert condition" column

See our custom alert emails:

There is an empty column for "Alert condition" which looks a bug?

NEW Functionality: Instance alert

It would be nice to have some instant alerts on things like revenue, or a spike in traffic, etc to allow us to keep a better eye on what's happening with our sites.

Redesign Custom Alerts emails notifications to look like Scheduled Reports emails

Email for Custom Alerts notifications should have a consistent design with the Scheduled Reports emails. The design was slightly improved in: matomo-org/matomo#6988 and we haven't updated the custom alerts emails yet. (Note that we are still not 100% happy with the design of scheduled reports emails. and hope to improve it in the future - covered in matomo-org/matomo#9191)

Custom Alert design

Here is the current design of Custom Alerts email notification:

Showcase some useful Custom Alerts to inspire users

The goal of this issue is to enhance the CustomAlerts plugin to inspire users to create useful custom alerts.

Maybe this could be done by simply displaying some inline help text, or maybe some "templates" of useful custom alerts.

7 Must-Have Custom Alerts

1. Spike in Traffic
2. Spike in Goal Completions
3. Drop in Goal Completions
4. No Traffic
5. Spike in Referral Traffic / Conversions from Syndicated Content
6. Spike in Goal Conversions / Goal Value via Your Email Campaigns
7. Spike in Goal Conversions via Your Blog

Reference: 7 Essential Intelligence Events for Your Google Analytics Account

As a Super User, I can't edit the alert created by someone else, although i do get an email notification

As a Super User, I can't edit the alert created by someone else, although i do get an email notification.
As a result I can't easily stop the custom alert emails.
I'd expect as a super user to be able to edit any alert.
Here is the email:

And the screen I get when clicking on the link (logged in as super user):

Link Custom Alerts with Segments

Hi,
Currently custom alerts are supporting only 1 condition.
For example, if we want to be alerted when a visit coming from a specific campaign reached a goal... we cannot know that.
One way to do it (this is what Google Analytics is doing) is to support segments within the alert.
As a result it will be possible to amplify the custom alerts possibilities. For example the segment include only the visits from a specific campaign, then the condition of the alert is the goal report, when the number of visits is higher than 1 then fire the alert.
Do you think it is feasible?

Create a visualization to show alerts in the report itself

We could create a visualization that adds an icon to the widget footer listen all related alerts for the current report and selected date period.

Eg if someone creates a PageURL alert we could show all alerts related to this in the "Actions => Pages" report. If there are multiple alerts available for the selected report we could also display the number of alerts "in the alerts icon" or on top of the icon.

Alternatively we could maybe sometimes show alerts even inline. Eg if there's an alert checking for pages starting with /index, we could give all those pages a different color / background color / icon / ... but this is probably not easily doable.

In Custom Alert form, changing site does not reload list of available reports

Which is a problem since custom reports won't show for different sites.

Alert for multiple websites (or all websites)

Hi guys,

Could it be possible to add the functionality to add multiple sites for a single alert? I believe this could be a feature used by many.

Thanks and keep up the good work!

Regards, Heine

Hourly Alerts

I would be nice to add the feature of hourly alerts.
Wouldn't it? What do you think?

catch big changes in average visit duration

couldn't find a possibility to catch big changes in in average visit duration.
Is it already available?

Would be good to get alerts for problems as found manually by coincidence and described here:
matomo-org/matomo#9504

Alert definition input fields can be too small

See screenshot on 2.15.0 and latest CustomAlerts: input fields and Select boxes are slightly too small to fit the numbers and strings:

• Input box too small for text to fit
• Select box text is too wide and overlaps