Taskit is an app to help voulenteer coordniators
In one tab run:
nodemon
In another tab run:
npm start
Admin User: 'I need help assigning simple tasks to my volunteers, but they arrive at times when I am busy, or can't talk.'
- Interviewed Admin users to discover their goal in Event Volunteer Coordination.
- Compeleted a task flow analysis of the Event Coordinator and Volunteer. (2 users)*
- Proposed "How Might We" Questions to discover new ways of solving the coordintaion problem.
- Developed Personas for our 2 users (Admin and Volunteer)
- Determined Mental Models for our 2 users
- Documented a Design System for our brand.
- Mocked up prototypes for user tasks and haded off to front end developers.
- Put mockups in front of a Admin User to see what tasks she expected specific functionality to acccomplish.
- Put mockups in front of Admin User to see if the propsed product would event solve a problem.
- Made adjustments to design based of user feedback.
- Kept team on track with the users in mind.
If I had time I would...
- Interview more Event Coordinators to determine what their true needs are.
- Tested prototypes with users to see that the mental models I developed align with their's.
- A/B Test products.
- Determine how the application would present tasks to volunteers.
- Further explore the sms interaction. How could a volunteer get a new task when they finished without having to go back to the ipad?