morelosj/mule-servicenow-connectordemo

Mule version 4 Servicenow connector Demo

Mule 4 ServiceNow Connector Demo

The ServiceNow connector facilitates connections between Mule and ServiceNow apps. You can use the ServiceNow operations with the custom ServiceNow tables, along with any operations available through the installed plugins.

Prerequisites

• A ServiceNow account (Steps are mentioned below)
• Anypoint Studio, Design Center, or a standalone application developed in XML.

ServiceNow Instance details

1. Click on developer.servicenow.com and Login
2. Click on the Manage tab and Instance under it as shown in the below diagram.

3. Instance tab will open and display the instance details which is created for you.

4. Login to your instance for further details.
5. Click on the Incidents.

Configuring Anypoint studio

1. Add the ServiceNow module in the project.

2. OR (Alternative to the above step) You can add the dependency directly into the pom.xml file. ' com.mulesoft.connectors mule-servicenow-connector 6.2.2 mule-plugin '

3. Go to the Global Element Tab and create a ServiceNow Config Connector.

4. For Insert Operation where you can create an incident in ServiceNow.

5. For GetRecords Operation to fetch the available records in ServiceNow.

6. Detailed implementation is present in the Github repository

https://github.com/Anupam2388/mule-servicenow-connectorDemo.git 

Note: Apart from the above mentioned two operations. Other Operations supported by ServiceNow connector are as below;

• Aggregate
• Delete Multiple
• Delete Record
• Get
• Get Keys
• Insert Multiple
• Update