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Netdata Cloud

Netdata Cloud gives you complete visibility into every system and application performance metric across your entire infrastructure, whether it’s on-premises or in the cloud. Bring teams together to find answers faster and squash the threat of anomalies or outages with composite charts, metric correlations, pre-built and custom dashboards, intelligent alarms, and collaboration tools to help you drive down your time to resolution.

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Contribute with bug reports and feature requests

This repository is used as an public issue tracker for bugs and requests for Netdata Cloud. Submit a new issue here.

If you're looking to report bugs and request features for the open-source Netdata Agent, you can submit a new issue here.

Resources & Support

As we grow, we stay committed to providing the best support ever seen from an open-source first solution. Should you want to try Netdata, need help setting up or just want to hangout with the community, feel free to join through one of the following channels:

Get Netdata

Netdata Learn: Find documentation, guides, and reference material for monitoring and troubleshooting your systems with Netdata.

Community Forums: Visit the Community Forums and contribute to the collaborative knowledge base.

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netdata-cloud's Issues

[BUG] Regular Unreachability and reachable alerts

Describe the bug
I receive a lot of emails because my node is unreachable and reachable again within minutes.

To Reproduce

  1. Start a netdata container
  2. Change config to update every 3 seconds
  3. Enrol the agent to Netdata Cloud

Expected behavior
Node always reachable except when I stop the container.

Screenshots
If applicable, add screenshots to help explain your problem.
image

Additional details

netdata.conf

[global]
    update every = 3
    hostname = THOR

[BUG] Charts shown on top of the same chart when switching tabs

Describe the bug
When switching tabs, charts appear on top of other charts

To Reproduce
Switch tabs often enough, at some point it will appear

Expected behavior

Screenshots
image

Error logs

Desktop (please complete the following information):

  • OS: Windows 10
  • Browser : Chrome latest

[BUG] Node View not loading due to Javascript errors

Describe the bug
Node page not loading

To Reproduce
Click on a node detail like https://app.netdata.cloud/spaces/production-iqdkpt4/rooms/general/nodes/483ee1be-3cbb-47a0-a913-7d00facd5c96

Expected behavior
Page should render

Error logs
[Error] TypeError: undefined is not an object (evaluating 'Object(o.a)(r,n)')
hasOwnProperty
(funzione anonima) — main-344126e7afd18628ea00.js:199:1483564
(funzione anonima) — main-344126e7afd18628ea00.js:236:1708661
(funzione anonima) — main-344126e7afd18628ea00.js:199:1454311
(funzione anonima) — main-344126e7afd18628ea00.js:236:1708668
(funzione anonima) — commonmainnetdata_dashboard.e5eb42184e81835fbe6b.js:1:13762
v — commonmainnetdata_dashboard.e5eb42184e81835fbe6b.js:1:11769
(funzione anonima) — main-344126e7afd18628ea00.js:199:1619585
(funzione anonima) — main-344126e7afd18628ea00.js:199:1612626
f — main-344126e7afd18628ea00.js:199:1610279
y — main-344126e7afd18628ea00.js:199:1610468
p — main-344126e7afd18628ea00.js:199:1610328
(funzione anonima) — main-344126e7afd18628ea00.js:199:1612581
(funzione anonima) — main-344126e7afd18628ea00.js:199:1617305
m — main-344126e7afd18628ea00.js:199:1618263
p — main-344126e7afd18628ea00.js:199:1617774
c — main-344126e7afd18628ea00.js:199:1618046
promiseReactionJob

(funzione anonima) (main-344126e7afd18628ea00.js:408:3552814)
y (main-344126e7afd18628ea00.js:2:233276)
y (main-344126e7afd18628ea00.js:199:1616469)
i (main-344126e7afd18628ea00.js:199:1615983)
(funzione anonima) (main-344126e7afd18628ea00.js:199:1616070)
p (main-344126e7afd18628ea00.js:199:1617838)
c (main-344126e7afd18628ea00.js:199:1618046)
n (main-344126e7afd18628ea00.js:2:233931)
c (main-344126e7afd18628ea00.js:199:1618046)
y (main-344126e7afd18628ea00.js:199:1616568)
i (main-344126e7afd18628ea00.js:199:1615983)
(funzione anonima) (main-344126e7afd18628ea00.js:199:1616070)
y (main-344126e7afd18628ea00.js:199:1616568)
i (main-344126e7afd18628ea00.js:199:1615983)
(funzione anonima) (main-344126e7afd18628ea00.js:199:1616070)
y (main-344126e7afd18628ea00.js:199:1616568)
i (main-344126e7afd18628ea00.js:199:1615983)
(funzione anonima) (main-344126e7afd18628ea00.js:199:1616070)
p (main-344126e7afd18628ea00.js:199:1617838)
c (main-344126e7afd18628ea00.js:199:1618046)
(funzione anonima) (main-344126e7afd18628ea00.js:199:1612652)
f (main-344126e7afd18628ea00.js:199:1610279)
y (main-344126e7afd18628ea00.js:199:1610468)
p (main-344126e7afd18628ea00.js:199:1610328)
(funzione anonima) (main-344126e7afd18628ea00.js:199:1612581)
(funzione anonima) (main-344126e7afd18628ea00.js:199:1617305)
m (main-344126e7afd18628ea00.js:199:1618263)
p (main-344126e7afd18628ea00.js:199:1617774)
c (main-344126e7afd18628ea00.js:199:1618046)
promiseReactionJob

[Error] TypeError: undefined is not an object (evaluating 'Object(o.a)(r,n)')
(funzione anonima) (main-344126e7afd18628ea00.js:408:3552814)
y (main-344126e7afd18628ea00.js:2:233276)
y (main-344126e7afd18628ea00.js:199:1616469)
i (main-344126e7afd18628ea00.js:199:1615983)
(funzione anonima) (main-344126e7afd18628ea00.js:199:1616070)
p (main-344126e7afd18628ea00.js:199:1617838)
c (main-344126e7afd18628ea00.js:199:1618046)
n (main-344126e7afd18628ea00.js:2:233931)
c (main-344126e7afd18628ea00.js:199:1618046)
y (main-344126e7afd18628ea00.js:199:1616568)
i (main-344126e7afd18628ea00.js:199:1615983)
(funzione anonima) (main-344126e7afd18628ea00.js:199:1616070)
y (main-344126e7afd18628ea00.js:199:1616568)
i (main-344126e7afd18628ea00.js:199:1615983)
(funzione anonima) (main-344126e7afd18628ea00.js:199:1616070)
y (main-344126e7afd18628ea00.js:199:1616568)
i (main-344126e7afd18628ea00.js:199:1615983)
(funzione anonima) (main-344126e7afd18628ea00.js:199:1616070)
p (main-344126e7afd18628ea00.js:199:1617838)
c (main-344126e7afd18628ea00.js:199:1618046)
(funzione anonima) (main-344126e7afd18628ea00.js:199:1612652)
f (main-344126e7afd18628ea00.js:199:1610279)
y (main-344126e7afd18628ea00.js:199:1610468)
p (main-344126e7afd18628ea00.js:199:1610328)
(funzione anonima) (main-344126e7afd18628ea00.js:199:1612581)
(funzione anonima) (main-344126e7afd18628ea00.js:199:1617305)
m (main-344126e7afd18628ea00.js:199:1618263)
p (main-344126e7afd18628ea00.js:199:1617774)
c (main-344126e7afd18628ea00.js:199:1618046)
promiseReactionJob

Desktop (please complete the following information):

  • OS: Mac OS Big Sur
  • Browser Safari
  • Version latest

[BUG] Undismissable empty alert, only on Netdata Cloud

Describe the bug
I have an undismissable empty alert on my Netdata Cloud dashboard. I believe it is from a collector I disabled (powersupply_capacity.battery). It does not appear on the node's local dashboard.

To Reproduce
-Set up a new Netdata agent
-Immediately disable a collector that will always trigger an alert
-Claim node in Netdata Cloud
-View Netdata Cloud dashboard

Expected behavior
No (empty) alerts for disabled collectors

Screenshots
image

Metric correlations are often slow

Describe the bug
When running metric correlations sometimes it takes a very long time to get the results. Some other times requests time out.

To Reproduce
Steps to reproduce the behavior: Go to a single node view -> Click "Metric Correlations" -> Select an area of interest in a chart -> Click "Find Correlations". Not always reproducible

Expected behavior
Metric correlations should show results in less than 15 seconds.

Cc @dim08

[BUG] Charts in new dashboard resize on hover

Describe the bug

When I build a new dashboard in Netdata Cloud, the charts seem to auto-resize on hover, which makes interacting with them quite difficult, and then reduces their height, which gives less precise metrics. I only see this happen in Firefox.

To Reproduce
Steps to reproduce the behavior:

  • Create a new dashboard
  • Add one or more charts to the dashboard
  • Hover over the chart

Expected behavior
A clear and concise description of what you expected to happen.

  • Charts in a dashboard should not resize on hover

Screenshots
If applicable, add screenshots to help explain your problem.

Peek 2020-11-20 10-05 mp4

Error logs

  1. Open developer devtools (e.g for chrome
  2. Submit a screenshot or better a HAR file

Desktop (please complete the following information):

  • OS: Fedora 33
  • Browser: Firefox
  • Version: 83.0

Additional context
Add any other context about the problem here.

[BUG] [... More] button in sidepanel is clickable only on text

Describe the bug
A clear and concise description of what the bug is.

To Reproduce
Steps to reproduce the behavior:

Login to app.netdata.cloud and click on more in the sidepanel

Expected behavior
A clear and concise description of what you expected to happen.

The button should be clickable either by clicking on the space at the right or on the text. The rest of the options function that way.

image

[BUG]

Describe the bug
I Have phantom Alarm in Netdata.Cloud. Alarm is absent on web:19999
Reinstall agent not help. I think it is artifact on cloud side. Have not idea how clean it
Ready to help with additional info

Screenshots
image
image

[BUG] first_entry is different when accessing node through Cloud

Describe the bug
When accessing the same node through Cloud or directly from Agent's Dashboard ,first_entry is different. The difference varies - sometimes it's just 1 second, sometimes more than 2 hours.
I'm not sure if this bug is not only valid for our test infrastructure.

Expected behavior
We should see the same data/metadata from Agent Dashboard and Cloud's Node-view

Screenshots

https://staging.netdata.cloud/api/v1/nodes/226fdb02-d510-43e0-82b7-ba0a00440252/data?chart=system.io&_=1613650295832&format=json&points=90&group=average&gtime=0&options=ms%7Cflip%7Cjsonwrap%7Cnonzero&after=-900
image

https://netdata.corp.staging.netdata.cloud/host/gke-staging-main-3dce75e9-8ou7/api/v1/data?chart=system.io&_=1613650295832&format=json&points=90&group=average&gtime=0&options=ms%7Cflip%7Cjsonwrap%7Cnonzero&after=-900
image

Notice that latest_values match, so it looks like it's the same node. All query params in the urls are the same.

Are we sure those are the same nodes?
image
image

The version/history/memory_mode are different, but the hostname matches.

Also, i've noticed that ids of those nodes are changing in the Cloud - after some time, it seems to have restarted: The same hostname now has new id, history is cleared, and the first_entry is matching or the difference is just 1 second. After some time (an hour) it desynchronises again.

Related to #47

A pinned & minimized dashboard does not get updated when adding charts from other views

Describe the bug
Pinned&minimized dashboard does not get updated when adding charts from views other than the dashboard itself.

To Reproduce
Steps to reproduce the behavior: Go to single node, add a chart in a dashboard while the dashboard is pinned&minimized. The dashboard does not get updated

Expected behavior
Pinned & minimized dashboards should be automatically updated after addition of a chart from outside the dashboard.

[BUG] Virtualisation/Containerisation technology wrongly shown on Nodes table

Describe the bug
On Cloud'S Nodes table there is the wrong value ("Bare Metal") for an LXC container.

To Reproduce
Steps to reproduce the behavior:
See https://community.netdata.cloud/t/best-way-to-setup-netdata-in-a-proxmox-host-with-some-lxc-containers/81

Expected behavior
When a netdata agent it is installed on an LXC It should say LXC, not bare metal.

Screenshots
See https://community.netdata.cloud/t/best-way-to-setup-netdata-in-a-proxmox-host-with-some-lxc-containers/81

Some collector icons and info not being displayed in cloud

Describe the bug

If i have alarms and anomlalies collector enabled, on cloud i dont see the icons or infor from dashboard_info.js

image

To Reproduce

Look at any agent that has alarms collector on it in netdata cloud

Expected behavior

THe icon and info should be displayed like it is in underlying agent dashboard

Screenshots

Bad:
image

Good:
image

Error logs

  1. Open developer devtools (e.g for chrome
  2. Submit a screenshot or better a HAR file

Desktop (please complete the following information):

  • OS: [e.g. iOS]
  • Browser [e.g. chrome, safari]
  • Version [e.g. 22]

Additional context

internal slack discussion: https://netdata-cloud.slack.com/archives/CHH8X9M5J/p1610627563003700

info from @jacekkolasa: We need to manually add dashboard_info.js to the Dashboard's bundle for the cloud. The icons are there, it's just a matter of that outdated file. Also the header info is missing, under the title.

[BUG] Unable to pick custom timerange on cloud dashboard

Describe the bug
Changing the time period to using the timestamp and not the "Show X latest minutes/hours etc" appears to have no actual effect. The time reverts to it's original values when clicking on anything else.

To Reproduce
Check video.

Expected behavior
Accepting a custom time period for getting chart data.

Screenshots
Video attached.
https://user-images.githubusercontent.com/2836342/108420984-31435580-723d-11eb-8a3c-fef486ab229c.mp4

Error logs
API is not enabled in project settings in dev console

Desktop (please complete the following information):

  • OS: Ubuntu 20.10
  • Browser: Google Chrome
  • Version: 88

[BUG] cloud not reflecting local agent alarm status

Describe the bug
Alarm is showing for lowest_entropy in Netdata cloud but there is no alarm on the local node's web UI and there should be no alarm since I have disabled the entropy plugin.
The alarm is now 5 hours old.

To Reproduce
Agent v1.26.0-222-nightly
Trigger alarm for lowest_entropy.
Set "/proc/sys/kernel/random/entropy_avail = no" in "/etc/netdata/netdata.conf"
Restart agent.
Optionally: delete "/etc/netdata/health.d/entropy.conf"

Expected behavior
I expect the alarm status to:
a. be the same on local node web UI and cloud
b. For the cloud UI to clear the alarm

Screenshots
If applicable, add screenshots to help explain your problem.

Error logs
Logs included but am not sure how much use they'll be :)
I've generated a HAR file but don't fancy sharing that on a public tracker. Let me know if you think it'll help and I can ping it over to the support email address.

Desktop (please complete the following information):

  • OS: Windows 10
  • Browser Edge Chromium
  • Version 86.0.622.69

Additional context
Have tried using Google Chrome as well as Edge Chromium but issue is on both.
Tried service restarts and even a full system reboot but still persists
app.netdata.cloud-1605907164843.log

Incorrect active alarms in Cloud

Describe the bug
Sometimes alarms are Incorrectly show as active while on the agent itself the alarm is cleared. Most of the times these alarms were triggered initially days before.

To Reproduce
Steps to reproduce the behavior: Not always reproducible

Expected behavior
Active alarms for nodes on Netdata Cloud should be the identical to the ones on the respective connected agents.

Notes

See also:
#17
#16

[BUG] Delete space - Modal color issue with dark theme

Describe the bug
When a user is trying to delete a space with dark mode, cannot easily read the text. Also empty spaces are wrong.

To Reproduce
Steps to reproduce the behavior: Manage Space->Delete Space

Expected behavior
The user should be able to easily read the text.

Screenshots
Screen Shot 2020-11-30 at 9 31 59 PM

Randomly changing chart background in Netdata cloud [BUG]

Describe the bug

  • While scrolling up/down in the Netdata cloud node view, the background of some charts is changing randomly.

To Reproduce
Steps to reproduce the behavior:

  • go to metric correlations
  • select a window
  • scroll up/down

Screenshots
image

Desktop (please complete the following information):

  • MacOS 11.0.1
  • Chrome Version 87.0.4280.67 (Official Build) (x86_64)

[BUG] cpufreq and cpuidle should go under the CPU

Describe the bug
In the response of the /charts endpoint in the room overview screen there are 2 keys cpufreq.cpufre cpuidle.cpuidle that are getting display in the sidebar as primary menu options.

To Reproduce
Most of the production spaces in the room overview page contain this response.

Expected behavior
Should be prefixed by the cpu. key, so they are grouped under the cpu primary menu.
Something like cpu.freq

Screenshots

Screenshot 2021-02-16 at 3 55 58 PM

Error logs

Part of the /charts response

Screenshot 2021-02-16 at 4 47 06 PM

[BUG] chart families not showing properly in overview screen

Describe the bug

I have a room with one node. This node about 20 anomalies collector jobs running on it and so has lots of anomalies contexts in the menu on the right.

When i am in the node itself i see correct menus:

image

But for some reason when i go to the overview for the room i lose those menu's and it has for some reason sort of flattened out all the "System Overview" sections into their own menus for some reason.

image

To Reproduce

Create a agent with a lot of non standard collectors and/or multiple jobs per collector. Chanage the priority of those jobs to be 80-90 and so appear at top of menu list.

Create a space and room with just that node. Look at the differences between the overview and the node view of the dashboard itself.

Expected behavior
I could see all the menu sections in the overview screen just like i do on the node screen.

Screenshots
As above

Additional context
I'm happy to invite anyone to my room if easier to debug that way as might be a tricky one to recreate.

[BUG] By node overview chart broke when zooming in

Describe the bug
Zoomed into an "overview" chart that was "by node" and the chart stopped working due to invalid data calls

To Reproduce
Zoom In/Out and see if "after" is always an integer, or if there's a chance of it becoming a float.

Expected behavior
Zooming in/out doesn't break the chart

Screenshots
If applicable, add screenshots to help explain your problem.
image

Error logs

{"errorMsgKey":"ErrParsingRequestBody","errorMessage":"json: cannot unmarshal number -361.6898148148149 into Go struct field dataRequestBody.after of type int64","errorCode":"lk20X34j9o-061919"}

Desktop (please complete the following information):

  • OS: Windows 10
  • Browser : Chrome latest

[BUG] Canceling GitHub login flow results in generic 404 error page.

Describe the bug

When attempting to log in to Netdata Cloud using a GitHub Account when you have not already linked a GitHub Account to your Netdata Cloud account, canceling the authentication flow from the GitHub side results in a generic 404 error page in Netdata Cloud.

To Reproduce

  1. Ensure you do not have a GitHub account linked to your Netdata Cloud account (or do not have a Netdata Cloud account) and are logged out of Netdata Cloud.
  2. Go to https://app.netdata.cloud/
  3. Click the ‘Continue with GitHub’ button.
  4. When the GitHub OAuth page comes up, click ‘Cancel’ instead of ‘Authorize’.

Expected behavior

The user should be presented with a dedicated error page for this situation with a link to return to the login page.

Screenshots

n/a

Error logs

https://aurek.ahferroin7.net/pub/app.netdata.cloud.har

Desktop:

  • OS: Windows 10 20H2
  • Browser: Google Chrome
  • Version 87.0.4280.141

Also confirmed on Microsoft Edge 87.0.664.75 on the same system.

[BUG] In overview with changing grouping the sane defaults are not kept

Describe the bug
In overview with changing grouping the sane defaults are not kept

To Reproduce
Steps to reproduce the behavior: In Overview -> click "by node" on a chart -> then select a single dimension/node from the bottom of the chart -> switch to "by dimension". Sometimes the chart is empty.

Expected behavior
The default configuration for the selected grouping needs to be applied each time

[BUG] War Room alarm belt does not show the War Room active alarm state

Describe the bug
War Room alarm belt does not show the War Room active alarm state
To Reproduce
Steps to reproduce the behavior: Within the War Room with active alarms, see the alarm bell

Expected behavior
If the War Room has active alarms, the bell icon should be showing the War Room alarm status with a yellow and a red dot.

Screenshots
In this case the warning is missing
Screen Shot 2020-11-24 at 10 51 38 AM

Cannot save cpu.cpu0-7 charts in dashboard

  1. Make Dash Board - Result = Pass
  2. Try to add any chart - Result = Fail(Add chart button does nothing)
  3. Add Text - Result - Pass
  4. Add Bandwidth Chart - Result = Pass
  5. Click Save - Result = Pass
  6. Add cpu.cpu1 Chart - Result = Pass
  7. Click Save - Result = Fail (Dashboard clears cpu.cpu1 chart leaving text and bandwidth chart)

Does not matter if I add cpu chart before bandwidth chart, cpu.cpu# charts will always be wiped when save button has been hit
Have deleted Dashboard and recreated multiple times

[BUG]

Describe the bug
A clear and concise description of what the bug is.

To Reproduce
Steps to reproduce the behavior:

Expected behavior
A clear and concise description of what you expected to happen.

Screenshots
If applicable, add screenshots to help explain your problem.

Error logs

  1. Open developer devtools (e.g for chrome
  2. Submit a screenshot or better a HAR file

Desktop (please complete the following information):

  • OS: [e.g. iOS]
  • Browser [e.g. chrome, safari]
  • Version [e.g. 22]

Additional context
Add any other context about the problem here.

Useability improvement: Duplicate node names lead to inability to manage a room

We use the node name as the only identifier shown on multiple screens. Of especial importance is the room nodes list, which we would normally use to remove nodes we don't want in the room.

If we continue to allow duplicate node names, we need to provide an additional identifier that allows users to distinguish between multiple entries with the same name, so they can at least remove from the room the ones that are problematic.

[BUG] Admin cannot create a new bookmark

Describe the bug
A space admin cannot create a bookmark in Cloud due to a server error

To Reproduce
Steps to reproduce the behavior: As an admin, go to the left panel, click on bookmarks, add new bookmarks

Expected behavior
A new bookmark should have been added to the list

Screenshots
Screen Shot 2020-11-24 at 10 42 31 AM

[BUG] Width of most screens not resizing properly

Describe the bug
System overview, node view, overview screens don't resize when we reduce the available width.

To Reproduce
Make the window smaller, or hit F12 with the console appearing on the right side.

Expected behavior
Resize the main contents of the screen

Screenshots
image

Error logs

Desktop (please complete the following information):

  • OS: Windows 10
  • Browser: Chrome Version 86.0.4240.198 (Official Build) (64-bit)

[BUG]Alarm info - Calculation/DB lookup sometimes missing

Describe the bug
Under alarm info sometimes the Calculation or the DB lookup sometimes is missing.
All active alarms should show either the Calculation or DB lookup.
It might well be that this happens because some alarms have DB lookup and not Calculation.

To Reproduce
Steps to reproduce the behavior: Go to an active alarm -> click on the 3-dot menu -> click on Alarm Info

Expected behavior
All active alarms should show either the Calculation or DB lookup

Screenshots
In this img the Critical is missing as well but cannot confirm it is a bug, no access to the agent dashboard or configuration.
Screen Shot 2020-12-03 at 4 16 03 PM

[BUG] Grouping issues in the Overview screen

image

We have a few problems with the groupings shown above in the overview screen:

  • "group" should be renamed to "cgroups"

  • "cgroups" are missing the cgroup network interfaces. e.g. see the following container, it has a "net eth0"
    image

  • "prometheus" is NOT a group. For each endpoint that we collect data from (e.g. redis), we need a separate grouping.

[BUG] Strange DateTime picker behaviour in new rooms

Describe the bug

If i create a new room and then select a date time range that goes back in time covering before the room was created i see strange date axis behaviour.

To Reproduce

Create a new room, go into the room, press last 12 hours. You should see a longer time frame on the data axis than 12 hours.

Expected behavior

I expect to see last 12 hours

Screenshots

i just created a new room called "Redis" that has all the gke-production-redis nodes in it. Then i pressed last 12 hours and for some reason it's showing charts in some strange way but not the last 12 hours. It's like its trying to go much further back in time for some reason.

image

if i go to the General room it looks ok

image

But any of the 3 new rooms i made seem to have this issue:

image

So its almost like its just for new rooms for some reason the datetime picker does strange stuff.

e.g. last 30 minutes seems ok on the load chart but not on the cpu chart

image

its like its doing the math wrong and looking back further or something

last 2 hours:

image

its like the blank space outside what i'm asking for is growing with the size of the window from the datetime picker

its almost like if i request a time range that goes to before the room was created then i get this issue.

[BUG] Old alarms sometimes showing in the cloud

Sometimes, alarms don't reset in the cloud, even if we restart the agent. Here you can see the effect with the dashboard in cloud:

Screenshot from 2020-11-23 08-38-56

At the same time, the alarms grabbed through the CLI are empty, which is the correct situation:

Screenshot from 2020-11-23 08-39-10

Please not the age of the alarms displayed in the cloud, the seem to last forever.

[BUG] Claim command for user onboarding does not work as expected.

Describe the bug

During user onboarding, after creating the first space and room the user is guided to a "Claim your first nodes in room " tab.

There are currently two issues with this tab:

a) The claim command should include two rooms (General and the one the user has just created)
b) The user should be able to remove General room from the Rooms tab, but currently cannot remove it (even if the claim command gets updated, the UI still show the General room in the bar).

To Reproduce

Follow onboarding for a new user in cloud.

Expected behavior

The user should be able to remove general room from the bar & see two rooms in the claim command shown initially.

Screenshots

Screen Shot 2021-02-19 at 1 24 17 PM

Desktop (please complete the following information):

  • OS: [e.g. iOS]
  • Browser [chrome Version 88.0.4324.150]
  • Version [e.g. 22]

Additional context
Add any other context about the problem here.

Alarm without any way to turn it off

I have an alarm on my dashboard but I don't see any way to address it or turn it off.

Here is a screenshot:
Screen Shot 2021-01-28 at 4 11 12 PM

The alarm does not even say what it's about. How am supposed to handle it? Thanks for any insight/advice.

[BUG] Cannot save charts provided by 3rd party collectors

Describe the bug
I cannot save dashboards that have charts provided by 3rd party collectors.

To Reproduce
Steps to reproduce the behavior:

  • Add a chart provided by a 3rd party collector to a netdata's cloud dashboard
  • Saving

Expected behavior
I expected it to save and persist between reloads.

Screenshots
As well as the screenshot attached below for the error that is thrown, I also recorded and uploaded this video reproducing the issue.
https://www.youtube.com/watch?v=u1t57t8tg-Q&feature=youtu.be

Error logs
image

Desktop (please complete the following information):

  • OS: Windows and Linux
  • Browser: Chrome
  • Version: 88

Additional context
It has worked well for around 8-9 days until yesterday, I haven't done anything to netdata in that time.
I tried restarting the netdata service to see if that fixed the issue but no.
This happens in all War Rooms and dashboards, creating a new one doesn't fix the issue.
I tried on an incognito window (without extensions) and the issue still happens.

Incorrect reachability status

Describe the bug
Sometimes in Cloud the reachability status is not correct:

  • the node appears reachable when is not
  • the node appears unreachable when is reachable

To Reproduce
Steps to reproduce the behavior: No clear steps to reproduce

Expected behavior
The reachability status of the nodes should always be correct

Screenshots

Incorrect reachable status
incorect_reachable_status

Incorrect unreachable status
incorrect_unreachable_status

[BUG]On some composite charts the horizontal axis is jumping 2 mins within secs

Describe the bug
[BUG]On some composite charts the horizontal axis is jumping minutes, charts change shape and the users cannot follow. Also the resolution changes

To Reproduce
Steps to reproduce the behavior: Go to Overview -> Disks -> disk.io chart

Expected behavior
The horizontal axis should maintain a set timeframe specified by the date & time picker

Screenshots
See video
Screen Recording 2020-12-03 at 4.38.08 PM.mov.zip

[BUG] Time window selection doesn't update the selection control

Describe the bug
On the single agent view I updated the time picker to the last 6 hours, the charts were updated, but the control continues to show 15minutes. Tried it several times with different time selections, same thing

To Reproduce
Change the time window to anything other than 15min

Expected behavior
The time picker shows the selected time window, not 15min

Screenshots
If applicable, add screenshots to help explain your problem.
image

Error logs
No console errors shown

Desktop (please complete the following information):

  • OS: Windows
  • Browser: Chrome

Phantom alarm[BUG]

Describe the bug
I see an alarm on netdata but when I try to click on it from the numbered link in the war room list of nodes the browser returns a blank page. When I access it from the active alarms list, only the node and raise date are reported (no other information) and if I view alarm info they are empty. On the agent console no alarm is reported. It seems the synch between agent and cloud information is "broken".

To Reproduce
I have no idea on how this issue occurred.

Expected behavior
I would expect either detailed alarm info or no alarm and the same info in cloud and agent.

Screenshots
Link to screenshots: https://www.dropbox.com/s/iykalzaf63ec70v/Screenshot%202021-01-15%20181914.zip?dl=0

Error logs
Access to XMLHttpRequest at 'https://www.google-analytics.com/j/collect?v=1&_v=j87&a=1067901606&t=pageview&_s=1&dl=https%3A%2F%2Fapp.netdata.cloud%2Fspaces%2Figroup%2Frooms%2Fseregno%2Fnodes&ul=en-gb&de=UTF-8&dt=Netdata%20Cloud&sd=24-bit&sr=1920x1080&vp=1920x970&je=0&_u=QACAAEABAAAAAC~&jid=284583430&gjid=2177631&cid=1399776216.1604608692&tid=UA-64295674-3&_gid=1574353512.1610433909&_r=1&gtm=2wg161N6CBMJD&z=995482689' from origin 'https://app.netdata.cloud' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: The value of the 'Access-Control-Allow-Origin' header in the response must not be the wildcard '*' when the request's credentials mode is 'include'. The credentials mode of requests initiated by the XMLHttpRequest is controlled by the withCredentials attribute.

Desktop (please complete the following information):

  • OS: Windows10
  • Browser Edge
  • Version 87.0.664.75 (Official build) (64-bit)

Additional context
Add any other context about the problem here.

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