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now-u application
Description:
User Story: see the learning topics in a logical order e.g. more introductory sections at the top
Changes: ability to choose the order of how the learning topics will be shown in the learning centre/hub (ideally using strapi)
Why: better user experience of the learning centre
How Many: internal request (campaigns team)
Implications: would be important if we moved learning actions into the learning centre
Any costs incurred? dev time
Priority: fairly low
DEV
Effort (Story Points):
Reporter:
James Elgar
Trello link:
https://trello.com/c/xKerYoMY/6-order-the-learning-topics-in-the-learning-hub-centre
Comments:
@jameselgar what we discussed about priorities sounds great,What do you mean by priority? I think it would just look a bit silly for the introductory topic not to be at the top, but I suppose if it's at least visible in the first page view it would be okay?,How fine-tuned do we want this? Would a "priority" work as it might be a pain to have to give every card an exact order
Description:
Test descirption
Reporter:
James Elgar
Comments:
Test comment
Description:
User Story: some users would prefer actions to be separate from learning - are confused about why learning actions exist
Changes: We could think about getting rid of the concept of learning actions so all learning is in the learning hub, and creating an ‘introductory’ learning topic for each campaign
Tick box to check off learnings in learning hub - ticked off automatically when you click the link
Why: improve clarity for users
How Many: several
Implications: Really important to get a sense of completion/achievement for users when doing learning so we would need the function to be able to complete learning resources (like actions) first - maybe just a box you can check to say you've engaged with it?
As with the actions, a filter option might be useful to easily select people’s preferred learning format (video, quiz, article,…), time, etc.
Would need the priority system for learning topics to put the into section at the top
Might also be worth considering a way of taking users through a journey that encourages them to do the intro learnings first before taking action - either in the intro walk-through or with the buttons in the app
Any costs incurred? design & dev
Priority: medium
DEV
Effort (Story Points):
Reporter:
James Elgar
Trello link:
https://trello.com/c/lX3eRDTT/39-move-learning-actions-into-the-learning-hub-2-2
Comments:
Deeplinks only work from certain pages. Seem to only work from home page.
Description:
User Story: when people are taken away from the app, they often don't come back
Changes: make it easier for people to do an action or engage with a learning material using a web view in the app that makes it intuitive to then return to the app, check off the action/learning material and then move on to new tasks
Why: keep people engaged
How Many: internal & external
Implications:
Any costs incurred?
Priority: medium
DEV
Effort (Story Points):
Reporter:
James Elgar
Trello link:
https://trello.com/c/Iy9th1XU/67-better-in-app-web-view
Comments:
Description:
User Story: several users have expressed that they don't really understand what now-u is, what the purpose of the app is etc. - some have looked for this in the FAQs
Changes: 'about us' page on the app (accessible from the more menu) that explains the background (more personal, storytelling aspect) and our mission
Users have also asked for a short version of this to be included in the on-boarding process
Why: help users understand now-u, the app and why they should get involved
How Many: several
Implications: on-boarding
Any costs incurred?
Priority: medium
DEV
Effort (Story Points):
Reporter:
James Elgar
Trello link:
https://trello.com/c/Y5wYNuvV/57-add-an-about-us-section-to-the-more-menu-that-links-to-about-us-page-of-website
Comments:
quick fix for linked issue
,More personalized that the FAQs section
Description:
By clicking on "invite your friends" people would be able to send an invite to their friends to join a campaign, via FB or other channels.
Change: pop-up after X actions completed asking people to share the app with their friends/inviting their friends to join
Could also be a button on the profile page or on the more menu
This could be showed in both the joined campaign page and the More menu.
It would help increasing the virtual word of mouth and attract new users
Reporter:
James Elgar
Trello link:
https://trello.com/c/uNUiDeuO/61-add-invite-your-friends-option-to-the-campaigns
Comments:
Description:
User Story: way for people to see past campaigns on app, but less prominent than active campaigns
Changes: need to discuss where these would go on the app and what users would see
Why: so people can continue to interact with past campaigns
How Many: internal & external
Implications: big dev & design
Any costs incurred?
Priority: high - need designs ideally by 17th
DEV
Effort (Story Points):
Reporter:
James Elgar
Trello link:
https://trello.com/c/VFJs7DXN/32-past-campaigns-on-app
Comments:
Description:
User Story: we need users to agree to our Ts&Cs and have the choice to get our newsletter as part of the log-in process
Changes: add an obligatory check box e.g. "I agree to the user terms and conditions" and an optional check box e.g. "I am happy to receive the now-u newsletter via email" to a log-in page before people can use the app
Why: need them to agree to terms and want to get their email address
How Many: internal
Implications:
Any costs incurred?
Priority: high
DEV
Effort (Story Points):
Reporter:
James Elgar
Trello link:
https://trello.com/c/e2VFmw69/127-newsletter-opt-in-during-log-in
Comments:
Describe the bug
When users click on the login link on the app they are directed to the app store rather than opening the app
To Reproduce
Steps to reproduce the behavior:
Expected behavior
This should open the app and then login
Screenshots
Smartphone (please complete the following information):
Additional context
A few items which should be white are showing up as grey in deployed version. (App-bar and buttons)
Description:
User Story: Link out to additional information about the partner - links already exist but are unclear and don't look good
Changes: Looks
Why: Aesthetic
How Many: Plenty
Any costs incurred? Low development time, design work required
Priority: Medium
DEV
Effort (Story Points): Low effort
Reporter:
James Elgar
Trello link:
https://trello.com/c/SX2894MP/4-improve-partner-extra-links-in-partner-page
Comments:
We now have designs: here
Description:
User Story: currently no way of reminding people to come back to the app
Changes: implement push notifications
Proposed frequency: notifications when new campaigns are launched (once per month)
Reward and reason for people to go back - positive phrasing of having more actions to do
Why: hope this will encourage repeated engagement
How Many: internal and several external (at least 5 already)
Implications: don't want to have too many so it's annoying
Any costs incurred? dev time
Priority: medium-high
DEV
Effort (Story Points):
Reporter:
James Elgar
Trello link:
https://trello.com/c/b8XTpf1E/70-push-notifications-for-new-campaigns
Comments:
Description:
User Story: It is important that the App contains a legal section where it is easy to locate our user T&Cs, as well as the Privacy Policy
Changes: legal section on the more menu linking to these 2 policies (doesn't need to be prominent, just to be there)
Why: legal compliance
How Many: internal (Joyce)
Implications: user Ts&Cs and privacy policy being ready to go up
Any costs incurred?
Priority: high
DEV
Effort (Story Points):
Reporter:
James Elgar
Trello link:
https://trello.com/c/1xgu2qf6/141-legal-section-in-the-more-menu-of-the-app-that-links-to-our-key-legal-documents
Comments:
Needs icon
App content needs to cached
On the campaign carousel on the home page, need to first show selected campaigns, then shuffle other campaigns.
Description:
User Story: people would like to know which learning resources they have already engaged with, and feel a sense of achievement/completion when they do
Changes: in the learning centre, people should be able to see which learning resources they have already clicked on - for example there could be a check box or the icon could become a tick (as we currently have with actions)
Why: it should improve the user experience of the learning centre and make people more likely to keep engaging with it
How Many: a few internal and external requests
Implications: need to decide if we then move learning actions into the learning centre (would seem to make sense)
Any costs incurred? dev and design time
Priority: medium
DEV
Effort (Story Points):
Reporter:
James Elgar
Trello link:
https://trello.com/c/dgp5V7jP/7-ability-to-complete-check-off-learning-resources-1-2
Comments:
Description:
User Story: users would like to know the learning resource sources to see how trustworthy they are etc. and to know where clicking on the button might take them
Changes: add a source label or text section to the learning resource cards
Why: make people more trusting of the learning resources and more likely to use them
How Many: quite a few users
Implications:
Any costs incurred? design
Priority: high
DEV
Effort (Story Points):
Reporter:
James Elgar
Trello link:
https://trello.com/c/oWk4yvpe/10-sources-for-all-learning-resources
Comments:
I don't think so - there was a design that involved using logos but I don't think we have the legal rights to use logos unless they have agreed to this. Were there other designs to show sources @raoni18 @teatuur2 @Chiayingtsai ?,Is there design for this already?
On IOS, go to the menu and clicking rate on app store.
This causes app crash
Description:
User Story: users can't currently see what content is new on the app
Changes: mark new actions (and maybe new learning resources as well) - could be shown a 'new' or dot marker the first time they see an action or learning resource - could also consider this for new news feed articles but can discuss
Why: hopefully encourage repeated engagement if people see new content is being added
How Many: internal
Implications: concept of new, strapi
Any costs incurred? dev
Priority: medium
DEV
Effort (Story Points):
Reporter:
James Elgar
Trello link:
https://trello.com/c/SBcNZ7LW/36-highlight-new-actions-on-the-app
Comments:
Description:
Test descirption
Reporter:
James Elgar
Trello link:
https://trello.com/c/7dthzomH/2-test-card
Comments:
Test with multiple comments
,Test comment
Description:
User Story: crucial that we can measure the impact of campaigns
Changes: make sure we can collect all the metrics listed here: https://docs.google.com/spreadsheets/d/1OqyRILcPCiZtbGzulaGzvH1zeKJ2nkelVQB0Tt4w__4/edit?usp=sharing
Why: so we can accurately measure and report campaign impact
How Many: internal & external
Focus: App and website metrics (Dev Team) - for external use
Social media platform metrics (Marketing to gather) - for internal use
Partner metrics (Christine/Lizzie to manage through partner survey - post campaign) - for external use
Implications: GDPR
Any costs incurred? none - use available google analytics, etc.
Priority: medium
DEV
Effort (Story Points):
Reporter:
James Elgar
Trello link:
https://trello.com/c/nAI9mM0N/58-analytics-metrics
Comments:
Description:
As a: user of the app
Currently: I cannot see campaigns that have been put on in the past
I want: to be able to see and interact with previous campaigns and actions whilst maintaining the importance of current campaigns
Because: otherwise I may be disappointed when a campaign ends and I lose the action that I have not yet completed
Reporter:
James Elgar
Trello link:
https://trello.com/c/VFJs7DXN/32-past-campaigns-on-app
Comments:
I do see what you are saying but I still think it's worth adding actions to the quick fix for now as otherwise they basically just get thrown away. Would it be possible to add a "View actions" button to the campaigns page? For active campaigns, this could link to the actions page and for past campaigns, it could just link to a page that is simply a list of actions (like the actions page list)? ,There are indications coming from testing and research that shows the "campaigns" concept and relation with "actions" might have some changes in order to be more clear to users, which is why for now we are doing a "quick fix" for the next sprint.,The changes for campaigns have been implemented. We still need designs for how users will view actions from past campaigns
Description:
Reporter:
Lizzie Elgar
Trello link:
https://trello.com/c/XFWUIsfa/27-faq-bugs
Comments:
Description:
User Story: we need users to agree to our Ts&Cs and have the choice to get our newsletter as part of the log-in process
Changes: add an obligatory check box e.g. "I agree to the user terms and conditions" and an optional check box e.g. "I am happy to receive the now-u newsletter via email" to a log-in page before people can use the app
Why: need them to agree to terms and want to get their email address
How Many: internal
Implications:
Any costs incurred?
Priority: high
DEV
Effort (Story Points):
Reporter:
James Elgar
Trello link:
https://trello.com/c/285jpUeg/144-tscs-during-log-in
Comments:
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