palindromed/bot-handoff

https://palindromed.github.io/palindromed/

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bot-handoff's Issues

c# conversion in pipeline?

Hi,
how about the c# version fo the same?
Is it in pipeline or already available?

"history" command is not working

"history" command is not working

Bot to Human Handoff in SDKv4 (Node.js)

Expose commands through API or backchannel events

Right now it looks like the only way to trigger these commands is via text. Would it be possible to get this functionality exposed as part of the API, either explicitly or via passing in functions that determine whether or not a command should be executed?

could not browse handoff bot deployed on azure

while i was trying to access https://handsoffbot1.azurewebsites.net/webchat?s=jf5GitBkTKw.cwA.yus.qqXIHLk-rG0Ynu0lSTtYbIaVc5ss7RiE1YbKuwckBIc , it is giving Cannot GET /webchat as response.

can any one suggest me how to resolve

bugfix(routing) fixed bug that prevented messages of non 'message' type from getting through middleware

issue reference #19

botframework 4.0

Is there any plan to port this very useful code to microsoft latest botframework 4.0?

How do I clear the users from the list ? Any command or any other way ?

could not get response from bot and it is giving error as cant set headers after they are sent.

please find the Error message below in azure

Error: Can't set headers after they are sent.
at ServerResponse.OutgoingMessage.setHeader (_http_outgoing.js:356:11)
at applyHeaders (D:\home\site\wwwroot\node_modules\cors\lib\index.js:153:15)
at applyHeaders (D:\home\site\wwwroot\node_modules\cors\lib\index.js:149:11)
at applyHeaders (D:\home\site\wwwroot\node_modules\cors\lib\index.js:149:11)
at cors (D:\home\site\wwwroot\node_modules\cors\lib\index.js:184:7)
at D:\home\site\wwwroot\node_modules\cors\lib\index.js:221:17
at originCallback (D:\home\site\wwwroot\node_modules\cors\lib\index.js:211:15)
at D:\home\site\wwwroot\node_modules\cors\lib\index.js:216:13
at optionsCallback (D:\home\site\wwwroot\node_modules\cors\lib\index.js:196:9)
at corsMiddleware (D:\home\site\wwwroot\node_modules\cors\lib\index.js:201:7)
at Layer.handle [as handle_request] (D:\home\site\wwwroot\node_modules\express\lib\router\layer.js:95:5)
at trim_prefix (D:\home\site\wwwroot\node_modules\express\lib\router\index.js:317:13)
at D:\home\site\wwwroot\node_modules\express\lib\router\index.js:284:7
at Function.process_params (D:\home\site\wwwroot\node_modules\express\lib\router\index.js:335:12)
at next (D:\home\site\wwwroot\node_modules\express\lib\router\index.js:275:10)
at next (D:\home\site\wwwroot\node_modules\express\lib\router\route.js:127:14)
at D:\home\site\wwwroot\node_modules\botbuilder\lib\bots\ChatConnector.js:481:21
at ChatConnector.onDispatchEvents (D:\home\site\wwwroot\node_modules\botbuilder\lib\bots\ChatConnector.js:458:17)
at ChatConnector.dispatch (D:\home\site\wwwroot\node_modules\botbuilder\lib\bots\ChatConnector.js:466:18)
at D:\home\site\wwwroot\node_modules\botbuilder\lib\bots\ChatConnector.js:149:27
at OpenIdMetadata.getKey (D:\home\site\wwwroot\node_modules\botbuilder\lib\bots\OpenIdMetadata.js:26:13)
at ChatConnector.verifyBotFramework (D:\home\site\wwwroot\node_modules\botbuilder\lib\bots\ChatConnector.js:123:28)
The Bot State API is deprecated. Please refer to https://aka.ms/I6swrh for details on how to replace with your own storage.

Can't connect to same user twice

Having issue connecting to same user again.

Command for allowing the Customer to Disconnect to an Agent

hello, how to allow the customer to disconnect to the Agent and change the customer state to 0? I dont see any commands that will allow the customer to disconnect. Only the agent can disconnect the customer and if not disconnected the customer state will be stucked. The next time the user message the bot it will not answer because he/she was not disconnected by the agent.

ReferenceError: location is not defined

var params = {};
location
.search
.substring(1)
.split("&")
.forEach(function (pair) {
var p = pair.split("=");
params[p[0]] = decodeURIComponent(p[1]);
});

var botConnection = new BotChat.DirectLine({
secret: params['s'],
token: params['t'],
domain: params['domain'],
webSocket: true
});

var bot = {
id: params['botid'] || 'botid',
name: params["botname"] || 'botname'
};

var logon_form = document.getElementById('logon-form');
var user_id = document.getElementById('user-id');

logon_form.onsubmit = e => {
e.preventDefault();
logon_form.style.display = 'none';

var user = {
    id: user_id.value + Math.floor(Math.random() * 1000) + 1,
    name: user_id.value
}

BotChat.App({
    botConnection: botConnection,
    user: user,
    bot: bot,
}, document.getElementById("BotChatGoesHere"));

}

Bot Handoff for SDKv4

How to use this for SDKv4? is there any source code in GitHub?

Variable name issues

What is x? This should use a better variable name.

Bot-HandOff/src/mongoose-provider.ts

Line 105 in 4eb3226

let x = JSON.parse(JSON.stringify(conversation.transcript[latestTranscriptItem]));

TypeError: handoff.isAgent is not a function

I am getting this error. When i looked into the codes I noticed that indeed it is a function (not sure if its a typescript shorthand) and it is not declared anywhere.

I am also trying to develop my Bot in NodeJS (Javascript), not sure if anyone has managed to integrate this. (Planning to use this for MS Teams)

Edit. I had to change some of the codes to work for my scenario.

(Bug) Messages of non 'message' type are ignored in the middleware

version 0.1.7

Bug: messages of non 'message' type never get past the handoff middleware

expected behavior: messages of non 'message' reach user defined middleware or dialogs.

code to recreate:

expected behavior: bot responds with 'received non standard message type'
actual behavior: no response

import * as express from 'express';
import * as builder from 'botbuilder';
import * as handoff from 'botbuilder-handoff';

const app = express();

// Setup Express Server
app.listen(process.env.port || process.env.PORT || 3978, '::', () => {
    console.log('Server Up');
});

const connector = new builder.ConsoleConnector();
connector.listen();

const NON_MESSAGE_TYPE = 'not message type';


// this is just a simple example, but messages of non 'message' type can exist and have use, such
// as backchannel communication
const bot = new builder.UniversalBot(connector, [
    function (session, args, next) {
        if(session.message.type === NON_MESSAGE_TYPE) {
            session.send('received non standard message type');
        }
    }
]);

const isAgent = (session: builder.Session) => session.message.user.name.startsWith("Agent");

handoff.setup(bot, app, isAgent, {
    mongodbProvider: 'mongodb://localhost:27017/test',
    directlineSecret: 'doesn\t matter',
    retainData: false,
    customerStartHandoffCommand: "HELP"
});

const demoAddress: builder.IAddress = { channelId: 'console',
    user: { id: 'user', name: 'user' }, 
    bot: { id: 'bot', name: 'Bot' },
    conversation: { id: 'userConversation' } 
};

const exampleMessage = new builder.Message()
    .address(demoAddress)
    .toMessage();

exampleMessage.type = NON_MESSAGE_TYPE;

// doesn't get a response
bot.send(exampleMessage);

getting an error 'unexpected token' for semicolon(;) and colon(;) in Provider interface

How to plugin persistent storage to store conversations?

Currently provider.ts maintains an array of conversations. I want to make my bot stateless. For bot should be able to read, write and update conversations in some persistent storage.
Please help.

Errors with strict type-checking

Hi,

I was experimenting with your library and I'm having trouble integrating it with my typescript code.

If I simply take the code in the current master and try to compile it with tsc, I get a large number of type-checking errors, ranging from implicit any to Object is possibly 'undefined to forbidden parameter assignments. I have set my tsconfig.json to "strict" = true as per recommended best practices.

As an alternative, I considered using your npm package but it didn't seem to contain the type definitions, so I would lose all the type-checking benefits after integration.

If I use it as normal javascript, everything works fine.

Thanks,
Dan

(feature) add tests

CDN does not have required CSS and other support files

This might probably be too old or support URLs might have changed. The code snippet is not found to be working when used as it is provided one changes the required keys in environment variables.
I am getting the following errors on developer console of chrome -

Refused to apply style from 'https://unpkg.com/[email protected]/botchat.css' because its MIME type ('text/plain') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
localhost/:21 

GET https://unpkg.com/[email protected]/botchat.js net::ERR_ABORTED 404

connectToBot.js:11 Uncaught ReferenceError: BotChat is not defineat connectToBot.js:11

I checked the URLs mentioned specially https://unpkg.com/[email protected]/botchat.css and found Cannot find "/botchat.css" in [email protected]

CDN does not have this file. Can someone suggest that where can we get those missing files to get this example running.