Rufus accepts creation of local user names that Windows does not accept

[nydydn]

Rufus accepts creation of local user names that Windows does not accept

[pbatard]

Thanks for the report.

I found the Welcoming note for creating an issue unnecessarily rude and aggressive.

One day, you will perhaps be on the other end of trying to help people and allocating the maximum amount of time to do so. Which means reducing the unnecessary back and forth to the smallest amount possible. Which means making it clear that if one wants to receive help from a busy developer, they need to get ready to put in some of their time too, as this is not the one-way street of "Just guess my issue from a super minimal amount of information and from completely wild assumption I'm going to make about how, because it happened to me, it will be super easy to replicate" that some people seem to think it is.

The "rude and aggressive" note is actually a direct consequence of users being implicitly rude and aggressive with me, by withholding the information that I actually need to help them.

as the steps are there to help the developers as well.

To help the developer help the user. The end of the chain is always the user. Trust me, I get very little from issues, apart from low key abuse ("How dare you ask me to do stuff and tell me that if I don't do it, you will ignore my report! A developer should just be grateful that a user bothered to log an issue regardless of the amount of useful data they might extract from it!"). You wanna pretend otherwise, so that you can satisfy your idea that, in a 100% free application, asking users to put a minimum of effort when reporting an issue is unwarranted, fine. But that is a far cry from the reality of how much time developers end up wasting not helping users, because they have to ask repeatedly for data and enter completely extraneous communication to try to squelch the preconceptions of some people, who, because they have only one side of the equation, are completely misreading the supposedly rosy landscape from other side.

Also there is no need to threaten strangers over the internet with messages like "YOU HAVE BEEN WARNED."

The close to daily issue I have to close because people chose to ignore the check list tells otherwise. Oh, and this is public data, if you don't believe me. Just spend some time looking at the data from this issue tracker, and you will see how many people actually seem to completely disregard the instructions, and especially the requirement for a log.

So, yes, a warning is warranted and a very explicit notice is warranted.

[thecatontheceiling]

I work on a project which has 82k stars at the time of writing and I am the main "support" person in the official discord server. I agree with Pete here because I understand that people do not know how to read. The amount of people that join the server and make a support thread while ignoring literally every single warning/notice in both the server AND the software itself is mind-boggling. We had to add the line: "If you get an error, please read the instructions written in bright blue first before asking us for help".