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Comments (6)

justinjung04 avatar justinjung04 commented on July 22, 2024

Thank you for your report! We were able to reproduce the issue. It must be an error from the pdftron server. We will investigate it further.

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henry-chris avatar henry-chris commented on July 22, 2024

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justinjung04 avatar justinjung04 commented on July 22, 2024

The issue from the pdftronServer has been resolved. Could you check again to see if you can still reproduce the issues?

If it happens in the client-only mode too, could you elaborate what steps you took and what the results look like?

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henry-chris avatar henry-chris commented on July 22, 2024

We are just using 4.0.1 of the WebViewer and the issues with Print happen. No Server involved, just load any PDF at all. I'm evaluating a couple other fixes currently give me a few days and I will test the Demo server and the client here.

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henry-chris avatar henry-chris commented on July 22, 2024

This 'Seems' to be working correctly in a 4.0.2.X version of the viewer. I will let you know if we experience any more issues.

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justinjung04 avatar justinjung04 commented on July 22, 2024

Ok! We'll close this for now then.

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