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Comments (12)

Razviar avatar Razviar commented on June 15, 2024

I just checked from server-side, and it seems that your account was properly synced and ready to upload data. Just keep it running and it should get synced.

If it doesn't, try to go to settings and click WIPE SETTINGS button.

If wipe does not help, then there's not much we can do to help.

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orcutt989 avatar orcutt989 commented on June 15, 2024

Ok thanks for the quick response @Razviar! I will wait and report back if it syncs.

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orcutt989 avatar orcutt989 commented on June 15, 2024

@Razviar I updated the log path sholud I set it back to default?
image

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Razviar avatar Razviar commented on June 15, 2024

Yep, you can set it to default.

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Toybear1986 avatar Toybear1986 commented on June 15, 2024

Same issue caused with me after last update of tracker.
image
Progress not updates, currently i have 12/15 daily wins
image
"Wipe all settings" not helps me. Also i found some issues with parsing old logs, I'd reported it.
image - here you can see two issues: 1. not added new matches from 12-14-2019 18.18.26; 2. some matches have no deck (i've tried parse old logs and it's not help resolve this issue)
Try check attached log file UTC_Log - 12-14-2019 18.18.26.zip

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orcutt989 avatar orcutt989 commented on June 15, 2024

I let it run for a few hours and it seemed to have finally updated. Not sure on the combo of actions I did to get it to update.

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Toybear1986 avatar Toybear1986 commented on June 15, 2024

@imaginarycrane i guess, that it's bug, but seems it's not to easy for check)

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Toybear1986 avatar Toybear1986 commented on June 15, 2024

@Razviar i found, that stats of "gold/diamonds", "constructed rankings" updates correctly, because It's same on https://mtgarena.pro/progress/#Toybear and in game.
But matches not tracking overall.
In adddition to previous screeshots please see this -
image
part of the data for December 14 has been lost, and there is no data for December 15 at all. So all data about mathes after updating tracker not updated.

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Razviar avatar Razviar commented on June 15, 2024

Can you please check tracker installation folder for error log? There should be text file in appdata/roaming/mtgaprotracker

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Toybear1986 avatar Toybear1986 commented on June 15, 2024

2019-12-14_log.log
2019-12-15_log.log
@Razviar logs attached, but seems it conatins only errors of parsing old logs

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Toybear1986 avatar Toybear1986 commented on June 15, 2024

Also confirm issue reported in #45
https://mtgarena.pro/u/Toybear
image
On profile page data about mathes also absent

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Razviar avatar Razviar commented on June 15, 2024

Resolved.

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