subscription presence stopped working after couple of hours sometimes after couple of days, I still can make a call but no presence

[hadimo]

subscription presence stopped working after couple of hours sometimes after couple of days, I still can make a call but no presence

[tylerlong]

A quick workaound is to Renew the subscription hourly: https://github.com/ringcentral/ringcentral-csharp-client/blob/master/RingCentral/SubscriptionService.cs#L108

By default it auto renews, but maybe there are network issues or other issues which prevents it to renew successfully. So we Renew it manually every hour(by creating a timer).

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I am using version 1.0.0 from github, also when I use latest ring central sdk from nuget nothing works.

Do you mean subscription or everything doesn't work?

[tylerlong]

Close because no more feedback.