sabueso/ticketator

Django simple ticketing system

ticketator's Issues

Fix showing creation date when unblocking ticket for edition

Date creation is not showed when edit button is pressed. Maybe a template typo.

static/vendors/gauge.js/

the folder does not contain the /img/ folder for bootstrap 2, although it is clearly referenced by the inner asset bootstrap. it wouldn't have been an issue if collectstatic (at least when I run it on heroku) didn't fail because of it. adding the folder solves the problem.

Search: add correct rights check for every query

Actually, all querys are maded as an admin user. Change to detect if non-admin is making a search and show results in the correct scope.

Add filtering by state in queues

As reflected as http://192.168.120.31:8080/tickets/?assigned_queue=2&assigned_state=3 (maybe a select with available states)

Problem with progressbar in list centering

Need a fix, asap :(

Problem in unicodes in ticket description

Check the initial process/dependencies for the kickstart instalation

Check all design layout under Settings subsections

Bad anchors, non responsive :-/

Develope a "changes/log" registry for ticket activity

Some simple, to track all changes for a ticket

Message errors in comments

When are no rights to comment, no clear error is raised.
When body is not filled, rights error is raised (wrong error)

Remove button "Add user" when user don't have privileges to do that

Returns 404, so it's only to check if user have or not rights to do that.

requirements.txt

requirements seem to cover far more than is needed. python-apt, e.g., cannot be installed in Ubuntu 16.04 Gnome; nevertheless the app works perfectly without it.

Make labels as "github labels"

In order to label the tickets when the prio is not enough

Finish the "Inventory" module

Add a decent README

Correct incorrect rendered data in Microtasks

Always showing "Created 01.01.2015"

Implement microtasks

Some behaviour so when you create microtask, the master average is disabled and the average comes from the sum of microtasks

Implement some sort of "fixed setting" for navbar

Maybe https://developer.mozilla.org/es/docs/Web/API/Window/localStorage to change the default behaviour from nav-sm to nav-md and keep this seting.

Another approach is to save this setting to a DB an retreive it whit ajax (and set it too, sure) from user preferences.

Design Usertype config section

Required logo company in branch 0.2

Remove the requirement for a logo in company's section.

Custom user logo

Permit to users to upload "easily" your own company logo, and reflec it in all places.

Clean non-related to ticketator parts in requirements.txt

In order to avoid any unexpected problems with pip in other distributions than Debian

End the "comments" functionality

As a note, we need to remember to take the OP/USER status and the ability to make private/publics comments

Show tickets if attachament was removed

Actually, trough an exception, so need some try method to avoid this behaviour

Installation problems on Windows 10

1. carriage return in .sh files -> change to line feed (Unix)
   solution: add file .gitattributes in root repository with the following text:

• text=auto
  *.sh -text
  *.yml -text

2. building database (container ticketator_db_1) - operation "gosu" not permitted
   one solution: make the required changes locally
3. calling python files with ./name_of_file.py
   solution: python name_of_file.py

Rights check "enabled" flag

When filter, check if enable is respected

Create a form to create prioritys

Remark priority

If priority is high, remark row with something...

Decide what to make with unassigned queues

Idea? No queue assignation?

Button "back" in "Rights" form

When press button "back" is saving rather than "go back".

Error rendering color in "State"

Color needs to be rendered...

Add some initial widgets for the dashboard

Some simple things as "Your open tickets", "last tickets added" and more.

Check the behaviour to submit a ticket with the keyboard

CTRL+ENTER or something similar

Problems in logs

Develope a panel at Dashboard to fill up with objects

Maybe "your tickets", "open tickets" or "pending tickets" and some important info for daily IT works as Security RSS https://www.debian.org/security/dsa

Pep8

for all code :-P

Decide how to store closed tickets

Assign tickets to departments nor users

Track tasks time.

At first it would be nice to always show microtask update time below microtask name label. I've seen that it is showed right after microtask creation but dissapears later.
Also, ticket closing timestamp can be added at ticket listing.
Tracking how much time each task takes would be an improvement.

Create e-mail notifications engine

Actually, Ticketator have no working notifications. Notifications must be an important thing inside Ticketator and must be working in a "no disturbing" way.

Check all login decorators

Some views functions are not used under decorator @login_required. Check and fix.

Ability to choose an answer as "solved"

to improve readability of ticket.

Lock edition in ticket

When a ticket is opened and filled with data, lock the edition state to avoid undesired modifications.

Usertype: procedure to load after installation

Make some order in the "settings" menu

While responsive, the 50% of a normal screen show the settings menu with bad aspect

Review problem with ticket hours

Checbox "All" for Rights section

Add "All" option to activate automatically all boxes, next to "Comment"

Check behaviour when upload something more than picture files

As documents, etc...

Percentage is not saved if no ID is assigned

Works perfectly for created tickets but no for tickets wich no have instance associated.

Avoid to remember settings on "nav" on mobile

In very little views, like smartphones, remember nav setting is ugly.
Needed some function to avoid this behaviour on mobiles.