saivamshi1998/churn-model

CHURN PREDECTION MODEL ANALYSIS

Churn-Model

CHURN PREDECTION MODEL ANALYSIS Customers have multiple options in the form of better and less expensive services. The ultimate goal of telecom companies is to maximize their profit and stay alive in a competitive market place. A customer churn happens when a vast percentage of clients are not satisfied with the services of any telecom company. It results in service migration of customers who start switching to other service providers. Churn prediction is vital in the telecom sector as telecom operators have to retain their valuable customers and enhance their Customer Relationship Management(CRM)