Install will fail if deck previously installed

[sjregan]

Install will fail if deck previously installed

[nabad600]

Hi @sjregan, Thank you for your feedback,
Your MacOS version is 4.2.0. Can you please upgrade to the MacOS version to at least 10.15.7, and try once to check if the issue persists or not?
We'd be happy to help.

[sjregan]

@nabad600 My MacOS version is 12.6. I am referring to Deck version 4.2.0 for MacOS.

[nabad600]

Hi @sjregan, Could you please do the following?

1. Open the deck app and go to setting, click on Docker engine & uncheck Remote engine

2. Open terminal and Uninstall multipass using sudo sh "/Library/Application Support/com.canonical.multipass/uninstall.sh"
3. Restart the deck app

The above should reinstall correctly,

[sjregan]

@nabad600 Thanks, I was able to previously install the app by uninstalling multipass. It would be nice if there was a clean upgrade path built into the app rather than requiring running terminal commands.

[nabad600]

HI, @sjregan, Thank you so much for sharing your feedback,
sure, we'll look into this in our future releases. currently, we are closing this ticket.