Topic: config-item Goto Github
Some thing interesting about config-item
Some thing interesting about config-item
config-item,Check Config Item (ci) expiring date and if within current month and next 1/2/3 month , create ticket to notify agent.
User: mo-azfar
config-item,Read only definition field for config item
User: mo-azfar
config-item,Add ITSM Config Item overview at customer portal
User: mo-azfar
config-item,Extend OTRS static stats for CMDB Config Item which are connected to the ticket.
User: mo-azfar
config-item,OTRS - Get Config Item additional details from dynamic field ITSMConfigItemReference and and update it to another specific ticket dynamic field.
User: mo-azfar
config-item,Send Config Item Notification Upon Reach Alert Date Time (Email / Telegram)
User: mo-azfar
config-item,Enable customer user to scan QR Code (Serial Number) to get ConfigItem complete data and append it to new screen ticket body.
User: mo-azfar
config-item,Restrict the value of dynamic field config item based on customer user or customer company
User: mo-azfar
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