Productivity scripts for freshdesk.com.
- Python 3 (tested on 3.6)
pip install requests
pip install python3-wget
- Freshdesk API key (can be found in "Profile settings")
Downloads all attachments of a ticket, sorts them by post, extracts ZIP and TAR acrhives. All will be placed in a directory called attachments
in the current working directory.
Usage:
get_attachments.py --apikey <api_key> --ticket <ticket_number>