tylerlong/after-business-hour-voicemail-demo

After business hour voicemail demo

Use case

By configuration, after business hours, all incoming calls will be redirected to extension A which is a message only extension, and voicemail will be saved to extension B.

We would like to write a minimal project, so that out of business hours, we could get WebHook notifications about voicemails.

Setup

pipenv install

Start the server

pipenv run python server.py

Give the server a public address

You can deploy the server to a public python hosting service such as heroku in order to get a public address.

Or you can use ngork: ngrok http 5000.

In either case, please take a note of the address, such as https://xxxxxxxx.ngrok.io.

Configure .env file

cp .env.sample .env

Edit .env to specify credentials.

RINGCENTRAL_ACCESS_TOKEN is the access token to the target RingCentral account. I suppose you already have it and store it somewhere. For web applications, you probably got it via the 3-legged oauth flow (aka. auth code flow).

Setup WebHook

pipenv run python setup-webhook.py

Test the WebHook

After business hours, make a phone call to the main company number. And watch the console output of the server we started above.

Confirm there is notification data about voicemail created to extension B.