Guild Wars 2 login error (Arenanet, Europe)

[uklans]

Guild Wars 2 login error (Arenanet, Europe)

[VibroAxe]

Any errors in your monolithic logs? Either access.log or error.log

[gr0ebi]

only "errors" I see are non-related I would say

2019/07/20 14:39:40 [error] 1321#1321: *44802 upstream timed out (110: Connection timed out) while connecting to upstream, client: 10.0.0.175, server: , request: "GET /program/101/1/0/2115870/compressed HTTP/1.1", upstream: "http://99.86.245.205:80/program/101/1/0/2115870/compressed", host: "assetcdn.101.ArenaNetworks.com" 2019/07/20 14:40:10 [error] 1322#1322: *44800 upstream timed out (110: Connection timed out) while connecting to upstream, client: 10.0.0.175, server: , request: "GET /program/101/1/0/2093371/compressed HTTP/1.1", upstream: "http://99.86.245.146:80/program/101/1/0/2093371/compressed", host: "assetcdn.101.ArenaNetworks.com" 2019/07/20 14:40:41 [error] 1321#1321: *44802 upstream timed out (110: Connection timed out) while connecting to upstream, client: 10.0.0.175, server: , request: "GET /program/101/1/0/2115870/compressed HTTP/1.1", upstream: "http://99.86.245.146:80/program/101/1/0/2115870/compressed", host: "assetcdn.101.ArenaNetworks.com" 2019/07/20 14:40:43 [error] 1321#1321: *45310 upstream timed out (110: Connection timed out) while connecting to upstream, client: 10.0.0.175, server: , request: "GET /program/101/1/0/2093398/compressed HTTP/1.1", upstream: "http://99.86.245.205:80/program/101/1/0/2093398/compressed", host: "assetcdn.101.ArenaNetworks.com" 2019/07/20 14:40:43 [error] 1321#1321: *45305 upstream timed out (110: Connection timed out) while connecting to upstream, client: 10.0.0.175, server: , request: "GET /program/101/1/0/2101932/compressed HTTP/1.1", upstream: "http://99.86.245.131:80/program/101/1/0/2101932/compressed", host: "assetcdn.101.ArenaNetworks.com" 2019/07/20 14:41:26 [error] 1322#1322: *45304 upstream timed out (110: Connection timed out) while connecting to upstream, client: 10.0.0.175, server: , request: "GET /program/101/1/0/2087856/compressed HTTP/1.1", upstream: "http://99.86.245.131:80/program/101/1/0/2087856/compressed", host: "assetcdn.101.ArenaNetworks.com"

[VibroAxe]

Looks like assetcdn.101 is having issues from your network.

Step 1 sounds obvious but are you sure that this is currently working if you take monolithic offline and go direct?

[gr0ebi]

Step 1 sounds obvious but are you sure that this is currently working if you take monolithic offline and go direct?

If I bypass monolithic (using 8.8.8.8 as DNS on client) everything is working fine

EDIT:

Looks like assetcdn.101 is having issues from your network.

I'm on LTE, i think its related to my WAN connection

[gr0ebi]

I did some ping tests

pinging assetcdn.101.ArenaNetworks.com
Min = 12ms, Max = 253ms, Mid = 31ms, Loss = 2%

pinging 8.8.8.8
Min = 18ms, Max = 239ms, Mid = 42ms, Loss = 2%

pinging 139.130.4.5(Australian DNS, far far away from mid europe)
Min = 367ms, Max = 476ms, Mid = 390ms, Loss = 0%

pinging 185.139.32.19 (near server in europe)
Min = 23ms, Max = 149ms, Mid = 45ms, Loss = 0%

[manafoo]

I can confirm on monolithic gw2 updates and installation doesn't work . caching the game itself doesn't work.the only 2 ways to get to download normally would be sudo docker restart lancache steamcache-dns or change the dns to 8.8.8.8

[manafoo]

Can you pls remove gw2 because i have to reset dns for people everytime someone wants to play gw2

[gr0ebi]

Is there anything I can do to provide more info?

[Lepidopterist]

Hey all,

We're aware of this - hopefully we will be able to test this over this coming weekend and confirm.

[gr0ebi]

We're aware of this - hopefully we will be able to test this over this coming weekend and confirm.

Thx for your effort

[MathewBurnett]

I have been unable to confirm your issue. I have a cache, SNI, and DNS setup

• Downloaded installer from scratch
• Started install (both patcher and game downloaded as expected, from assetcdn.101.arenanetworks.com)
• logged in to installer without issue
• game starts and plays without issue

[gr0ebi]

I have been unable to confirm your issue. I >have a cache, SNI, and DNS setup

Are you also located in Europe?
Might only be caused by CDN in Europe...
Is your SNI showing anything arenanet related?

[MathewBurnett]

in the UK, nothing at all in the SNI logs

[gr0ebi]

OK, I will be at home in about 1-2hours, I gonna check with wireshark on client and analyze all logs in my containers

Thanks!

[manafoo]

in the UK, nothing at all in the SNI logs

can you wait untill u get an update and try to update it through the containers ?

[manafoo]

i don't know if you guys fixed it or the fact that i switched back to ubuntu 18.4 from kubuntu 19 fixed it , either way i think it works fine now , i need to give it more time and update the game few more times to make sure

[gr0ebi]

It realy seems to work now! I tested it on 3 different clients, there wasn't a update though

[unspec]

Ok, well if its all working now we'll close this issue. Should it reoccur let us know and we can try to see whats going on.

[gr0ebi]

There was an update this night, it wasn't downloaded at all with cache active
The login into gw2 is working though, which was broken for weeks