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pnoi-phone user research: discovery

User Research for Pnoi-phone

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User Research Report for Pnoi-phone Project

*Date of Research: October 2023
Project: Pnoi-phone - Acoustic-based Pulmonary Disease Diagnosis and Monitoring System

Summary

This user research report provides insights into the preferences, needs, and pain points of the target users for the Pnoi-phone project. Through a combination of user interviews, surveys, and observations, we have gained valuable insights that will inform the development and design of the Pnoi-phone system. Key findings include the importance of real-time monitoring, the desire for user-friendly technology, and the need for seamless integration with existing healthcare practices.


Introduction

The Pnoi-phone project aims to develop an acoustic-based biomedical system for diagnosing and monitoring pulmonary diseases. Understanding user preferences and requirements is fundamental to the project's success. This user research report summarizes the insights gathered from user interviews, surveys, and observations.


Research Objectives

Our research objectives included:

  1. To identify the key needs and preferences of healthcare professionals in diagnosing and monitoring pulmonary diseases.
  2. To understand the challenges and pain points experienced by individuals with pulmonary conditions.
  3. To explore the expectations and desires of potential users regarding the Pnoi-phone system.

Research Methods

User Interviews

We conducted one-on-one interviews with healthcare professionals (pulmonologists and nurses) and individuals with pulmonary conditions. The interviews followed a semi-structured script and delved into their experiences, current practices, and expectations from the Pnoi-phone system.

Surveys

An online survey was distributed to a sample of healthcare professionals and potential end-users. The survey contained questions about the importance of various features, challenges faced, and the likelihood of adopting the Pnoi-phone.

#15 user research: survey

Observations

Field observations were conducted in clinical settings to understand how healthcare professionals currently diagnose and monitor pulmonary diseases. This provided insights into their workflow and tools used.


Participants

Healthcare Professionals

  • Pulmonologists: [List of names]
  • Technicians: [List of names]

Individuals with Pulmonary Conditions

  • Participants with Asthma: [List of names]
  • Participants with COPD: [List of names]

Survey Respondents

  • Healthcare Professionals: [Number of respondents]
  • Potential End-users: [Number of respondents]

Key Findings

Real-time Monitoring

  • Healthcare professionals stressed the importance of real-time monitoring to detect early signs of disease exacerbation.
  • Individuals with pulmonary conditions expressed a need for continuous data tracking for improved self-management.

User-Friendly Technology

  • Both healthcare professionals and potential end-users emphasized the need for user-friendly technology that is easy to learn and use.
  • Clear, intuitive interfaces were preferred for both the device and the app.

Integration with Existing Practices

  • Observations revealed that healthcare professionals have well-established diagnostic routines, making seamless integration with the Pnoi-phone crucial.
  • Data export and compatibility with electronic health records (EHR) were highlighted as essential features.

Recommendations

  1. Develop real-time monitoring capabilities for early detection of pulmonary disease exacerbations.
  2. Prioritize user-friendly design for the Pnoi-phone device and mobile app to enhance accessibility.
  3. Ensure seamless integration with existing healthcare practices, including data export and EHR compatibility.

Conclusion

The user research conducted for the Pnoi-phone project has provided invaluable insights into the needs, preferences, and pain points of our target users. These findings will guide the design and development of the Pnoi-phone system, ensuring that it meets the expectations of healthcare professionals and individuals with pulmonary conditions. By prioritizing real-time monitoring, user-friendly technology, and integration with existing practices, the Pnoi-phone project is poised for success.

pnoi-data collection staff: hiring

Role: Data Collection Manager

Responsibilities:

  1. Data Collection Oversight:

    • Supervise and manage the end-to-end data collection process for the Pnoi-phone project, ensuring adherence to established protocols and guidelines.
    • Coordinate with data collection teams, healthcare professionals, and research participants to schedule and execute data collection sessions systematically.
  2. Quality Assurance and Training:

    • Establish and enforce data collection standards to maintain data quality and consistency.
    • Train and mentor data collection teams on proper recording techniques, equipment use, and ethical considerations.
  3. Documentation and Reporting:

    • Maintain detailed records of data collection activities, including recording conditions, participant details, and any data anomalies.
    • Generate regular progress reports and summaries of collected data, highlighting key findings, challenges, and potential improvements for the research team.

project charter

Pnoi-phone Project Charter

Project Title: A bio-medical device/system for acoustic diagnosis and monitoring of pulmonary diseases.

Project Description:

The Pnoi-phone project was initiated to design, develop, and launch an innovative biomedical system for the acoustic-based diagnosis and continuous monitoring of pulmonary diseases. This research project aims to provide an effective, real-time, and non-invasive solution that will significantly improve the diagnosis and management of pulmonary conditions, particularly asthma and chronic obstructive pulmonary disease (COPD).

Project Objectives:

The primary objectives of the Pnoi-phone project are as follows:

  1. To develop a custom digital stethoscope optimized for capturing breath sounds from both the posterior chest and mouth.
  2. To train a robust AI model capable of predicting pulmonary function test values for the early diagnosis and continuous monitoring of pulmonary diseases.
  3. To design and develop a user-friendly mobile application (Pnoi-phone app) for controlling the device and visualizing test results.

Scope and Deliverables:

The project's scope includes the following key deliverables:

  1. Custom digital stethoscope prototype.
  2. Trained AI model for pulmonary function prediction.
  3. Pnoi-phone mobile application.
  4. Comprehensive documentation for device setup and usage.
  5. Successful launch and marketing of the Pnoi-phone.

Stakeholders:

  • Project Sponsor: Department of Science and Technology, Govt. of India
  • Project Investigator: Dr. Prasanta Kumar Ghosh, Assoc. Professor, EE Dept. IISc
  • Development Team: Jeevan Kylash, Md. Shaique Solanki
  • Regulatory Bodies: Indian Institute of Science, St. John Hospital
  • Healthcare Professionals: Dr. Uma Maheswari K, Professor, Pulmonary Dept., St John's Medical College Hospital
  • End Users: Individuals with pulmonary conditions

Project Team:

The project team includes the following members, each with specific roles and responsibilities:

  • Md. Shaique Solanki: ML Engineer
  • Jeevan Kylash: Systems Design
  • Sai Keerthana Arun: UI/ UX Developer

Milestones and Timeline:

The project will be divided into several milestones, with the following major milestones:

  • 1: Research and Establish Basic Principles
  • 2: Pnoi-phone Hardware: ESD & Product Design
  • 3: Data Curation Protocol and Drive
  • 4: AI/ML Model Development
  • 5: App Development
  • 7: Integration
  • 8: Launch

Budget and Resources:

  • Funding Sources: DST, Govt. of India

Risks and Assumptions:

Risks:

  1. Technological Risks:

    • Description: Risk of technical challenges and delays in developing the digital stethoscope and AI model.
    • Mitigation: Regular reviews, prototyping, expert collaboration, and timeline buffer.
  2. Ethical Clearance Risk:

    • Description: Risk of ethical issues in establishing data collection protocols leading to delays and extra costs.
    • Mitigation: Early engagement with the ethical clearance department and compliance reviews.
  3. Market Acceptance Risk:

    • Description: Risk of low market acceptance due to user preferences or competition.
    • Mitigation: Market research, user feedback, and product adaptation.

Assumptions:

  1. Data Availability Assumption:

    • Description: Assumes ample diverse data for training the AI model.
    • Mitigation: Collaborate for data access, and use data augmentation.
  2. User Engagement Assumption:

    • Description: Assumes user adoption of Pnoi-phone for respiratory health.
    • Mitigation: Marketing, user engagement, user-friendly features.
  3. Funding Availability Assumption:

    • Description: Assumes continuous funding for project costs.
    • Mitigation: Budget review, financial monitoring, funding exploration.

Quality and Success Criteria:

The project's quality standards will meet or exceed similar existing devices (AI Steth, Eko Digital Steth). Success will be defined as the completion of all project milestones within budget and on schedule, with high user satisfaction and regulatory approval.

pnoi-pcb design and prototype

Pnoi-phone PCB Design

To transform the breadboard circuit into a compact module for the Pnoi-phone, a custom PCB was created to efficiently integrate and secure all components.

  • Two MEMS mics: M1, M2
  • ESP32 Feather board
  • Power input pins

pnoi-phone ESP32 PCB schematics

Image

pnoi-phone ESP32 PCB design

Image

Image

goals and objectives

Goal:
The primary goal of the Pnoi-phone project is to develop an innovative biomedical system that utilizes acoustic-based methods for diagnosing and continuously monitoring pulmonary diseases through the analysis of breath sounds. By seamlessly integrating cutting-edge technology, the Pnoi-phone aims to significantly enhance respiratory healthcare, improving patient outcomes and transforming the way pulmonary diseases are diagnosed, monitored, and managed.

Objectives:

  1. Hardware Development:

    • Objective: Design and create a custom digital stethoscope optimized to accurately capture breath sounds from both the posterior chest and mouth.
    • Rationale: A specialized digital stethoscope is fundamental to acquiring high-quality breath sound data, a crucial aspect of the Pnoi-phone system.
  2. AI Model Training:

    • Objective: Train a sophisticated AI model capable of predicting pulmonary function test values based on the collected breath sound data.
    • Rationale: The AI model is central to providing real-time analysis and assessment of pulmonary health, assisting in timely disease diagnosis and monitoring.
  3. App Development:

    • Objective: Develop a user-friendly mobile application (Pnoi-phone app) that controls the device, records breath sounds, and visualizes test results.
    • Rationale: The app serves as the interface between users and the Pnoi-phone, ensuring easy usability and data accessibility for both healthcare professionals and patients.
  4. Integration and Compatibility:

    • Objective: Ensure seamless integration and compatibility between the digital stethoscope, AI model, and mobile application.
    • Rationale: A well-integrated system guarantees smooth functioning, enhancing the accuracy and efficiency of pulmonary health assessment.
  5. User Engagement and Adoption:

    • Objective: Promote the adoption of the Pnoi-phone among healthcare professionals and individuals with respiratory conditions.
    • Rationale: High user engagement and widespread adoption are key to achieving the desired impact on pulmonary healthcare and patient well-being.
  6. Regulatory Compliance:

    • Objective: Ensure compliance with all relevant medical device regulations and standards.
    • Rationale: Adhering to regulations is critical for the successful deployment and usage of the Pnoi-phone in a healthcare setting.
  7. Market Deployment and Acceptance:

    • Objective: Successfully launch the Pnoi-phone in the market and achieve a positive reception among target users.
    • Rationale: Market acceptance validates the project's success and encourages broader usage, maximizing the impact on respiratory healthcare.

plan

  • 1. Initiation Phase:

    a. Define project goals and objectives.
    b. Formulate a project charter.
    c. Establish project stakeholders and roles.

  • 2. Planning Phase:

    a. Create a detailed project plan.
    b. Develop a project timeline with milestones.
    c. Identify risks and develop a risk mitigation plan.
    d. Establish a communication plan.

  • 3. Hardware Development:

    a. Research and select components for the digital stethoscope.
    b. Design the digital stethoscope circuitry.
    c. Prototype and test the digital stethoscope.
    d. Finalize the hardware design.

  • 4. Data Collection Strategy:

    a. Define the data collection protocol.
    b. Develop a consent form for participants.
    c. Set up the data collection environment.

  • 5. Data Collection:

    a. Recruit participants for breath sound data collection.
    b. Conduct breath sound data collection sessions.
    c. Organize and catalog collected data.

  • 6. Metadata Collection:

    a. Define the necessary metadata fields.
    b. Develop a system for collecting and organizing metadata.

  • 7. AI Model Training:

    a. Prepare the breath sound data for training.
    b. Develop the AI model architecture.
    c. Train and validate the AI model.

  • 8. App Design and Prototyping:

    a. Conduct user research for app requirements.
    b. Design the app interface and user experience.
    c. Create wireframes and prototypes.

  • 9. App Development:

    a. Develop the core functionalities of the app.
    b. Integrate features for audio recording and AI model interaction.

  • 10. Integration:

    a. Integrate the digital stethoscope with the app.
    b. Ensure seamless communication between the app and hardware.

  • 11. Preliminary Testing:

    a. Conduct initial testing of the integrated system.
    b. Identify and address any issues or bugs.

  • 12. User Feedback:

    a. Conduct usability testing with a small group of users.
    b. Collect feedback and note necessary improvements.

  1. Refinement:

    a. Incorporate user feedback into the app and hardware design.
    b. Iterate on the AI model for enhanced accuracy.

  2. Full-Scale Testing:

    a. Conduct comprehensive testing of the entire system.
    b. Ensure functionality, performance, and reliability.

  3. Documentation:

    a. Create comprehensive user manuals for the app and device.
    b. Document the technical specifications and setup procedures.

  4. Regulatory Compliance:

    a. Ensure compliance with relevant medical device regulations.
    b. Prepare and submit necessary documentation to regulatory bodies.

  5. Manufacturing Setup:

    a. Identify manufacturing partners and suppliers.
    b. Set up the manufacturing process for the digital stethoscope.

  6. Mass Production:

    a. Initiate mass production of the digital stethoscope.
    b. Monitor the production process and quality control.

  7. Assembly and Packaging:

    a. Oversee the assembly of the Pnoi-phone devices.
    b. Design and finalize the packaging.

  8. Market Research:

    a. Conduct market research to identify target users and market needs.
    b. Analyze competition and potential market positioning.

  9. Marketing Strategy:

    a. Develop a marketing plan and strategy.
    b. Create promotional materials and campaigns.

  10. Launch Planning:

    a. Set a launch date for the Pnoi-phone.
    b. Plan a launch event or digital marketing campaign.

  11. Launch Execution:

    a. Execute the launch event or marketing campaign.
    b. Make the Pnoi-phone available for purchase.

  12. User Training:

    a. Develop educational materials for users.
    b. Conduct training sessions for healthcare professionals and users.

  13. Customer Support Setup:

    a. Set up a customer support system.
    b. Train support staff and create FAQs.

  14. Post-Launch Monitoring:

    a. Monitor user feedback and reviews.
    b. Identify areas for improvement based on user responses.

  15. Continuous Improvement:

    a. Gather feedback from users and stakeholders.
    b. Plan and prioritize updates and enhancements.

  16. Ongoing Maintenance:

    a. Provide regular updates and patches for the app.
    b. Monitor hardware performance and address any issues.

  17. Collaboration with Healthcare Providers:

    a. Establish partnerships with healthcare institutions for pilot studies.
    b. Collaborate with healthcare professionals for feedback and insights.

  18. Clinical Trials:

    a. Plan and execute clinical trials to validate the Pnoi-phone's efficacy.
    b. Collect data and analyze results from the trials.

These action items encompass the entire project lifecycle, covering initiation, planning, development, testing, marketing, launch, post-launch activities, and ongoing improvement efforts for the Pnoi-phone project.

conduct pnoi-phone user research: survey

User Research

Understanding the target audience, their needs, preferences, and pain points. Conduct user interviews, surveys, and observations to gather insights.

conduct User Research for the product design #15

User personas

  1. Health care professional: Urban, Rural
  2. Patients with pulmonary disease
  3. Caregivers: Nurse, Family

User Interview

Gain insights; identify pain points; cater to needs

key questions

wrt. diagnosis and monitoring of pulmonary disorders

  1. what are all the existing methods?
  2. what are all the problems faced?
  3. what are some expectations from pnoi-phone?

Observation

Visit the hospital, and interact with the clinic, doctors, and patients.

  • Real-world insights: doctor, technician, patient behavior
  • Important perks and flaws of the system
  • Field notes, photos, videos

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