wpplugins / free-live-chat-support Goto Github PK

=== Live Chat Plugin (Free & Paid Plans)===
Contributors: ZupportDesk, ZupportDesk Sweden AB
Donate link: https://www.ZupportDesk.com
Tags: chat, livechat online, livechat, chats, live chat, ZupportDesk, web chat, online chat, chat online, wordpress chat, customer support, live help, chat widget, customer help, chat widget, Free chat, free live chat, plugin, widget, chat plugin, ecommerce, live chat plugin, live help, visitor chat, WordPress chat, online support, support, support plugin, live help, Post, Posts, sidebar, page, pages, comments, e-commerce, notification, social, widgets, wp chat
Requires at least: 3.0.1
Tested up to: 4.7.2
Stable tag: trunk

ZupportDesk is a cloud-based Live Chat tool that allows your business to provide amazing customer support.

== Description ==

At ZupportDesk, we believe that every business with a website, no matter how small, should be communicating with their customers. Our Live Chat tool allows real-time, personal customer engagement that improves both sales and customer support. 

ZupportDesk is available in FREE and paid versions, designed to suit both small and larger businesses. 


Website : www.ZupportDesk.com

Installation: https://youtu.be/ir312mo_4EE



Top Features

• Mobile Apps: Chat with your customers on the go, wherever you are, with our mobile optimized chat widget

• Visitor Tracking: Increase your sales conversion rates by knowing your visitor details fully before you chat with them.

• Proactive Chat: Automate your chats and reach out to your customers even before they ask a question.

• Analytics & Reports: Track customer satisfaction, agent performance and solve problems before they escalate.


Why ZupportDesk?

• Instant set up with tailor-made WordPress plugin

• A user-friendly and highly customizable widget to match your unique brand

• A simple yet powerful dashboard to manage and monitor chat activity

• Trusted by over 6000 customers worldwide

• Free and Paid versions to suit your requirements


Have any questions? Feel free to chat with one of our representatives on www.zupportdesk.com or email us at [email protected]. 


Get started for FREE by downloading the ZupportDesk Live Chat Plugin and signing up here.


== Installation ==

Installation: https://vimeo.com/202022178

Step-by-step Guide

• Install the ZupportDesk plugin from the WordPress directory and activate it

• Click on the ZupportDesk icon on the left panel in WordPress and log in to your account

• Select the Chat Widget from the widget list and hit ‘Next’

• Log in to your Dashboard and start chatting!


== Frequently Asked Questions ==

- Do I have to install any software on my server? No, ZupportDesk is a 100% cloud-based service. Just configure the plugin and your Live Chat Widget is ready to go.
- Are different web browsers supported? Yes, ZupportDesk works on most browsers and it is optimized for Internet Explorer, Google Chrome, Mozilla Firefox, Safari and Microsoft Edge.
- Is it free to use? The plugin comes with a Free Plan that allows you to use all our advanced features, but with limited chats. Power users can upgrade to our paid plan
- How can I enable unlimited chats per month? You can do so by upgrading to our Pro Plan. To learn more about our plans and features, please visit LINK
- Something is wrong! I need assistance! No problem! Our customer service is there for you. Chat with us on www.zupportdesk.com or email us at [email protected]. 


== Screenshots ==

1. Chat Widget Minimized

2. Live Chat Widget 

3. Customize Chat Widget via ZupportDesk Dashboard

== Changelog ==
= 1.8 =
* Improved UI and resolve cross template issues

= 1.7 =
* Safari Browser issue resolved. UI Improved

= 1.6 =
* Cross Browser sign up issue resolved and minor UI changes

= 1.5 =
* GEO IP issue resolved 

= 1.2 =
* Load performance improved. Layout improvements. 

= 1.1 =
* Minor Bug fixes

= 1.0 =
* Plugin launch.


== Upgrade Notice ==
= 1.8 =
* Improved UI and resolve cross template issues

= 1.7 =
* Safari Browser issue resolved. UI Improved

= 1.6 =
* Cross Browser sign up issue resolved and minor UI changes

= 1.5 =
* GEO IP issue resolved 

= 1.2 =
* Load performance improved. Layout improvements. 

= 1.1 =
* Minor Bug fixes

= 1.0 =
* Plugin launch.