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zendesk-iframe_app's Introduction

Use of this software is subject to important terms and conditions as set forth in the License file

Iframe Ticket Sidebar App

This is the Iframe Ticket Sidebar app for Zendesk, based on the Iframe App by Zendesk.

It was designed to allow Zendesk agents to quickly flip to a web site and then flip back to their tickets without interrupting their workflow. This can be especially useful if you use a page to look up things like orders or other data from another system. The Iframe app displays an external source in a viewport on the ticket sidebar.

The Iframe Ticket Sidebar app supports websites that include the Zendesk App Framework (ZAF) SDK. Check out Iframes in Apps to learn more.

Changes from the Iframe App

Converted to use the Ticket Sidebar in Zendesk

Contributing

Improvements are always welcome. Please follow these steps to contribute:

  1. Submit a Pull Request with a detailed explanation of changes
  2. Receive a ๐Ÿ‘ from a core team member
  3. Core team will merge your changes

Original Copyright and license

Copyright 2018 Zendesk

Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License.

You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0 Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License.

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