zingle/rest-api-documentation

rest-api-documentation's Issues

Unknown error

Hello there. we are using Zingle API to dvelop a web app. It worked for a couple of times, but now it doesn't.
We get the following error when doing a request using a post method:
(https://api.zingle.me/v1/services/{{service_id}}/messages) in postmand, it works. Also we installed this extension and the web app works fine.
the error we get when running the web app without this extension on a Chrome browser is this:
Http failure response for https://api.zingle.me/v1/services/2f662005-3124-41d9-bac9-ff94675b745b/messages: 0 Unknown Error
how come we debug this error or solve it?

Webhook Integration

Hi @njovin ,

Would you please take some time for me to help my another problem?

Currently, I am trying to integrate the webhook in order to get new messages automatically via API.
But it looks like there is only one support in the current webhook set up. That is, I can find only "Contact Opt-In Status Change" on the Webhooks page.

Maybe it's not possible to get a notification automatically via Webhook? Or should I pull all messages using current API periodically?

Thanks again for your help.

Unable to delete scheduled messages

We currently use Zingle as part of our CRM tools. In addition, we are building an appointment scheduling system that integrates with Zingle for scheduling reminder text messages.

Our system allows appointments to be cancelled which should also delete all scheduled text messages. However there is no API documented to achieve this and it sets us many steps back.

Can this be provided?

Thanks.

UNIX timestamps returned by API are inconsistent (seconds vs. milliseconds)

I'm setup as a hotel client with Zingle. There are "check-in" and "check-out" custom fields available for contacts which can be set in the web UI to a fixed date. When pulled via API, these fields are GMT timestamps, but are in milliseconds since the epoch rather than seconds. As far as I can tell, all other timestamps (like created_at and updated_at) are in seconds since the epoch. The documentation says all timestamps are in seconds.

Note that in Javascript, "UNIX timestamps" via Date.now() are in milliseconds since the epoch, so I'm guessing that's the source of the incorrect units.

Solution:

• Fix documentation to indicate the differences or
• Fix timestamp on checkin/checkout to be consistent with documentation and other fields

The latter of course could be API breaking for some clients. I'm currently just special casing those fields.

Template doesn't work in sending messages.

Hi @njovin , nice to meet you!

First of all, thanks for the detailed documentation for Zingle API.

I am just contacting you since I faced an issue in integrating Zingle API.
When I try to send a message via API, it doesn't include "Templates" even though I have included its id in the request object.
I have referred the following documentation to integrate the message sending functionality.
https://github.com/Zingle/rest-api-documentation/blob/master/messages/POST_create.md

Would you please check it and give me any clue?

Thanks so much in advance for your help.

Email field on Contact object

Hi @njovin , hope you are doing well.

When I have a look at the documentation regarding the Contact object, I can't find email field.
https://github.com/Zingle/rest-api-documentation/blob/master/contacts/README.md

But I can see there is a functionality on the dashboard so we can set email for each contact.
https://prnt.sc/wkrvos

Can you please let me know how I can retrieve the email information for each contact?

Thanks.

Channel Types url is broken

When trying to access the URL on this page:
https://github.com/Zingle/rest-api-documentation#channel-types
I got a 404 (Not Fond) error.